Fred Anderson Cadillac - Service Center

I had such a wonderful experience working with Blaine. He made this process so easy and my car looks great. My car was fixed within 5 days and they detailed it afterwards. Thank you so much for all the hard made this process so easy and my car looks great. My car was fixed within 5 days and they detailed it afterwards. Thank you so much for all the hard work! More

Disappointed in customer service. I brought my Cruze in because I received a service bulletin from the manufacturer. The service bulletin said that if the check engine light was illuminated, there were sev because I received a service bulletin from the manufacturer. The service bulletin said that if the check engine light was illuminated, there were several possible causes which had been identified by the manufacturer. If your car had one of these problems, they would fix it and cover the cost to do so. Although it was running fine, the check engine light had just come on in my vehicle, so I decided to have it looked at by a dealer. Never was I told that I would be charged a diagnostic fee. Bradshaw determined that the reason the engine light was on in MY vehicle was not one of the causes identified in the service bulletin. Instead, I was told my vehicle had a “stopped up catalytic converter” for which I would be charged $1088 to replace it. My vehicle was performing fine so I told them I would think about it and pick the vehicle up the following day. They had ample time to get my paperwork and keys to the checkout area. I arrived at 10:30am, waited for over an hour and was then surprised by a $110 diagnostic fee. I might have returned to have the work done, but after waiting for over an hour on top of the unexpected diagnostic fee, I will most likely take my business elsewhere. More

Thank you for the excellent customer service. I appreciate your kindness. Thank you very much. appreciate your kindness. Thank you very much. More

The service department took care of my issues in a courteous manner. The service person was very helpful courteous manner. The service person was very helpful More

My vehicle was repaired with great care and attention to detail. The collision center took the time to keep me updated and work around my hectic schedule. The repairs were completed in a professional and an detail. The collision center took the time to keep me updated and work around my hectic schedule. The repairs were completed in a professional and and a slightly COVID delayed timeline. Would definitely recommend for any vehicle repair need that you may have! More

Arriving for an oil change I was greeted by friendly staff who made my visit pleasant and timely. staff who made my visit pleasant and timely. More

Great service and advice! Exceeded my expectations. Thank you for making my experience extremely smooth. Thank you for making my experience extremely smooth. More

Disappointed that after waiting over 3 weeks I picked up car and the passenger window does not work. Now I have to return vehicle to figure out the problem. Disappointing! car and the passenger window does not work. Now I have to return vehicle to figure out the problem. Disappointing! More

Fast appointment and actual service was quick too. Price of service was also fair. Terry was good to work with. of service was also fair. Terry was good to work with. More