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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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January 09, 2022

Not very honest about the price that it will cost to fix your car upfront! Somehow when you get the first quote from them they call you back with another problem they cost even more money. More

by KJNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rocklein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Suggs
Jan 25, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback. We are very sorry to learn that you were not satisfied with your visit. We value our customers and always want to be honest. We would like the opportunity to further discuss the situation and make it right for you. Please contact our service manager, Ken Harris, at 864-303-7268. We look forward to hearing from you.

January 09, 2022

The service writer was courteous and professional as well as the other service reps. While on my way home I realized the oil gauge wasn’t reset to 100%. We were able to reset it More

by EDGAR.PADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback, Edgar! We are happy to hear that you found our staff to be courteous and professional! We are sorry that the oil gauge was not reset to 100%. If there is anything else we can do for you, please feel free to reach out to our service manager, Ken Harris, at 864-303-7268. We hope to see you again in the future!

January 09, 2022

They did an excellent job on my car in the collision center. It took a little longer than expected, but I assume it’s because of the holidays. They were very easy and pleasant to work with. More

by Ble713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron?
Jan 10, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback! We are happy to hear that you had an easy and pleasant experienced at our collision center! Come back and see us for any future automotive needs you may have!

January 08, 2022

I was very pleased with the service I received.Becky was I was very pleased with the service I received.Becky was so nice and professional. She stayed 30 minutes late so I could get my car that day.👍👍👍 More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky...auto body shop
Jan 09, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2022

I am still waiting to hear back from Ken Harris about having the rims refinished on the 2017 XTS I bout. More

by Stackw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Tom Leopard
Jan 09, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bradshaw Automotive Group! We hope to see you soon!

January 07, 2022

It was great the GMC took care of the cost for the first oil change and tire rotation for my new Canyon. The service department was great and the online scheduling process was smooth. I can't remember the More

by gina
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
Jan 09, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2022

Everything was good no issues at all! I drive all the way from Anderson so it has to be good! More

by Erice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback, Erice! We appreciate your loyalty and for making the drive from Anderson! We are happy to hear that you had another positive experience with us and we look forward to seeing you during your next visit!

January 06, 2022

Service was excellent. I regularly received updates on the status of my repairs. When My car was returned, it was like new. More

by Clark.brittain
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Cynthia Bailey, Shawn Crowell, Brandon Lee
Jan 07, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback and kind words! We are happy to hear that you had an excellent service experience! Thank you for choosing Bradshaw Automotive Group and we hope to see you again in the future!

January 06, 2022

Me Howard Bush has always be very kind and helpful great service never has it took over an hour when I have an appointment for oil change I love Bradshaws Service Thanks Charles K Dill More

by CHUCK.DILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback and kind words, Charles! We are happy to hear that Howard and our staff have provided you with another positive experience! Thank yo for choosing Bradshaw Automotive Group and we hope to see you again in the future! Have a great day!

January 04, 2022

Bradshaw service department was very knowledgeable of my problems. Bradshaw service department scheduled an appointment and was promptly serviced my truck. More

by Jimcraig331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the feedback and kind words! We are happy that you found our service department to be so knowledgeable! Thanks for choosing Bradshaw Automotive Group and we hope to see you again in the future!

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