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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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March 18, 2023

Service for oil change on my 2009 Corvette at $147. 00 way over priced, I will definitely not return for service. Also got a quote for injector replacement on my 2500HD Silverado diesel, at $7300.27 I w More

by EDGAR.PADGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Duncan
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

EDGAR.PADGETT, thank you for your feedback. We are sorry to hear you were not 100% satisfied with your service experience and we hope to make it up to you. At your convenience, please reach out to Zack Moran at (864) 743-0913.

March 18, 2023

The service department has always done an amazing job when working on my Tahoe. I get my oil changed there regularly. They have performed minor as well as major work on my vehicle through the years. The More

by HANNEMANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hannemann1, your wonderful feedback and rating of Fred Anderson Cadillac mean a lot to us. We hope you have a great day!

March 18, 2023

Thanks again to Howard Bush. Another thoroughly professional vehicle service experience; on time, well done and fairly priced. More

by RICHARDSOMMER0370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Richardsommer0370, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 18, 2023

Everyone was exceedingly helpful and extremely nice. The whole process was very easy. I would come here again. More

by hopetsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Bailey
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hopetsanchez, thank you for rating Fred Anderson Cadillac so highly! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 18, 2023

Staff was slow to respond to our arrival; however, once acknowledged, staff were helpful and pleasant. More

by KMOM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Kmom57, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. We sincerely thank you for the positive review and look forward to seeing you again soon!

March 16, 2023

Todd kept us informed daily. Repair was completed in a timely manner. Job well done! More

by TanJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 19, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Tanj, we are so happy to read such a great review about Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 16, 2023

Second time service has been needed & could not fit in your schedule until a week later. Went to Park Buick again & they were able to work me in the next. Day. More

by SYLVIA.HUFFMAN
Recommend Dealer
No
Employees Worked With
Called Service
Mar 17, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback. I am sorry to hear we could not meet expectations of when the car needed to be serviced. I would love to help with this moving forward because I believe I could get you in sooner. My direct number is 864879-7111 ext 1301. I hope to hear from you on the next service need. Zack Moran

March 15, 2023

Would not buy here again. Salesperson was not really focused on my needs, but instead really interested in his agenda. Did not ask what I wanted to know about car, really on t More

by rgarner1
Recommend Dealer
No
Employees Worked With
Ed Donald
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Karvelas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am certainly sorry to hear about the concerns you had at the buying process. We strive for five star service with every customer and it sounds like we let you down. I would like to speak with you when you have a moment. My direct number is 864-879-7111 ext 1101 Jeff Plunkett

March 15, 2023

First time I’ve been there since the buy out so it’s to soon to have an opinion More

by DOUGLIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Dougligon, we are so happy to read such a great review about Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 15, 2023

Jerel, our salesman, was absolutely amazing! We told him we wanted to buy 2 cars and he said let's make it happen. Stayed with us all the way to the end. Everyone else had went home and he staye More

by Kim
Recommend Dealer
Yes
Employees Worked With
Ed Donald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerel
Mar 19, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Kim! We're so happy the team here at Fred Anderson Cadillac was able to help you out! Until the next time we meet, take care!

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