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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,826 Reviews

2,826 Reviews of Fred Anderson Cadillac - Service Center

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March 20, 2023

I was pleased with repair and the time frame it took for repairs of CRV More

by vwright5869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Bailey
Report | Print
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Vwright5869, thank you so much for your positive comments about Fred Anderson Cadillac! We hope you have a great day!

March 19, 2023

This is my first Cadillac purchase and I had a great experience at the dealership. Our sales rep John K. was most accommodating and no pressure. More

by jeff@carolina.rr.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Karvelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jeff@carolina.rr.com, we really appreciate your feedback of Fred Anderson Cadillac! We hope you have a great day!

March 19, 2023

Poor customer service didn’t even try to fix the problem was very disappointing in the service More

by Stephanie hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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Mar 20, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback Mrs. Hall. I am sorry to hear we did not fix the concern. I would love to try and help if you are still having this issue. My direct number is 864-879-7111 ext 1309 David Rocklein

March 19, 2023

Great service professional all around. My car was service in a great time in Manh 1 hour 1 hour once. More

by Larrycanty23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Larrycanty23, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 19, 2023

Service was good. Made a recommendation that I didn’t need, so I declined that. I barely have 5k miles on my tires, wanted me to do a rotation. Price was higher than w More

by beckyw37694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Duncan
Report | Print
Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Beckyw37694, thank you for your feedback. Please do not hesitate to reach out to us directly with any questions or concerns. Until next time, take care!

March 19, 2023

Will never schedule there with Chris again. xxxxty disposition, thankfully Easton chose to help me instead More

by elite2006.ay
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback. I would certainly like to hear from you about this. We strive for five star service with every customer and clearly did not provide that. I hope to hear from you soon. My direct number is 864-879-7111 ext 1309 David Rocklein

March 18, 2023

I would be more inclined to fill out surveys with out having to type out a word survey More

by gjacqmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Gjacqmain, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!

March 18, 2023

Set an appointment that was for no reason. Had my car two days and nothing. More

by tstewart
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Mar 18, 2023 -

tstewart responded

Very poor service!!!!

Mar 22, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

tstewart, thank you for your feedback. We are sorry to hear you did not receive the fast and efficient service we strive to provide. Please reach out to Zack Moran at (864) 743-0913 so we can restore your confidence in our business. Thank you.

March 18, 2023

Very easy process. Todd kept in touch every step of the way. When I did call in anyone who answered was courteous and professional. Work is immaculate. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Charles, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!

March 18, 2023

They were very professional and quite accurate with their quote. Mike had great listening skills to fix an older car so it looked great. The car was cleaner coming back to us than when they received it. T More

by EQUIDRESS2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Collision Repairs
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Mar 21, 2023 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Equidress2014, your satisfaction is our top priority here at Fred Anderson Cadillac. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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