Franklin's Spring Creek Ford

Great service, friendly staff. They resolved my issue promptly and explained everything to us after completion They resolved my issue promptly and explained everything to us after completion More

Accommodating. Fair. Southern hospitality service! Smooth transaction! Will definitely go back to Frankling Spring Creek Ford when I’m in the market for another Vehicle! Smooth transaction! Will definitely go back to Frankling Spring Creek Ford when I’m in the market for another Vehicle! More

Great business good people did you in the vehicle you want great Pricing Excellent customer service want great Pricing Excellent customer service More

Very friendly staff , easy to deal with, always got what i was promised, good people i was promised, good people More

Very good folks to do business with.again,again yes yes yes Yes yes yes yes Yes yes yes More

Bought a $3555.00 policy on a new F150 King Ranch from the Dealership promising that anytime I had to bring my truck in for service or a problem, GUARANTEED I would given a loaner equivalent to my truck the Dealership promising that anytime I had to bring my truck in for service or a problem, GUARANTEED I would given a loaner equivalent to my truck even if they had to pull a new one off the lot (among other promises). First time today I needed to call them out on this .. 6000 miles and the steering assist went out ... told me to go to another dealership for service, they didn't have a loaner ... Look at their website snapshot I just took a minute ago.. I have repeatedly asked to have the owner of the dealership contact me .. so far crickets .. I want my $3555.00 back PLUS INTEREST... and the only time anyone responded to me from the Sales Dept to the Service Dept was when I texted and or called ... I have been sitting here all day waiting for them to show up to get this truck as they said they would this morning and bring me a loanr. When no one showed up I had to contact them again only to be told to go call Ford Road Service ... I had to wait 5 hours for them to tell me that ? These people are your typical friggin car dealers. More

I could not be happier with my experience at Franklin's. Billy went above and beyond from ordering to taking possession of my new Bronco Sport. Supporting my hometown dealership was worth the drive from Atl Billy went above and beyond from ordering to taking possession of my new Bronco Sport. Supporting my hometown dealership was worth the drive from Atlanta. More

Had a great buying experience with Franklin Ford , easy to deal with , knowledgeable and professional team ,got the car I wanted at a fair price. to deal with , knowledgeable and professional team ,got the car I wanted at a fair price. More

They’re always 2 weeks out on any repair or service. They had my truck for a week repairing a wiring issue. Instead of finishing repair, they would work on it an hour or 2 a day. No one in the service depart had my truck for a week repairing a wiring issue. Instead of finishing repair, they would work on it an hour or 2 a day. No one in the service department seemed to know what was going on. They were bewildered when we dropped truck off on the appointment date they gave me because it didn’t get written down. I’ve heard several friends say they had the same experience with their appt not getting written down. Not sure how that even happens. Pretty disappointed with our hometown dealership’s service dept. More