Franklin Toyota

Helpful and hassle free Franklin Toyota has always given me great service. But on this occasion they went above and beyond, making me feel valued and assuring that all my nee Franklin Toyota has always given me great service. But on this occasion they went above and beyond, making me feel valued and assuring that all my needs and wants were met. Hats off to salesman Barnard Barnes who was very efficient in service to me. More

The Best in the Boro! I must say, I absolutely LOVE my new 2018 Jeep Cherokee Latitude. In fact, every day I find more reasons to become attached to my new car. The moment I must say, I absolutely LOVE my new 2018 Jeep Cherokee Latitude. In fact, every day I find more reasons to become attached to my new car. The moment my middle son and I showed up to look at this car, which had just been brought over from another dealership, I knew this was the car for me. It was barely used, with extremely low mileage. It was still covered by the three Jeep warranties. It was not either a stripped-down model of the Cherokee, nor a fully-dressed up version either. I was impressed and pleased with the service and attention I have been received from Statesboro’s Franklin Toyota and Chevrolet dealership from the moment I set foot on their lot. My salesman, Dean, came out to greet us, and listened carefully to what I wanted to do. He didn’t try to “upsell me.” If he had, I would have simply walked away. He listened to my comments attentively. He did not try to bluff me when he didn’t know the answer to one of my questions, he simply found someone at the dealership who did know. The owner, Lehman Franklin came out and introduced himself. I felt as if I were the most important person in the building, not a feeling I’ve experienced at any of the other dealerships ive dealt with. When it came to my trade-in, they searched out a car wholesaler who wanted my car, and were thus able to give me a more than fair trade-in price. I found there were two things I felt should be included with the car before I bought it. They agreed to provide them as I requested, and did just that. They worked me on the financing, and have continued to do so. They’ve contacted me several times to let me know that one of the things I had requested had arrived. Bottom line: I recommend Franklin Chevrolet-Toyota absolutely and without any reservation. I will urge any and all of my friends whom I learn are interested in purchasing another car, be it new or used, to first go to Franklin Chevrolet-Toyota. As to any of my car needs, I know I’ve now found my new home. More

Great New 2019 4Runner experience We started looking for a new 4Runner and talked to all of the dealerships within an hour of our home. Most gave me the same old come on out and see p We started looking for a new 4Runner and talked to all of the dealerships within an hour of our home. Most gave me the same old come on out and see pitch. Rob listened to what I was looking for and actually went to the exact vehicle to make sure it was what I was looking for. So I made the hour drive to the dealership, saw the vehicle and we started talking numbers. They didn't push. We couldn't get exactly where I wanted so I thanked them and went home to keep looking. I didn't get the come back phone calls promising everything under the moon. After talking to another dealer in Savannah, not a good experience at all; I called Rob back and told him I had approved financing from my credit union and wanted to come pick up the truck. They didn't push back because I had financed somewhere else like the other dealer did. I went and bought the truck in under an hour. Rob, Kyle and Rusty took very good care of me and I will be a repeat customer and tell everyone I know to buy their next Toyota from Franklin. The day after the purchase I called the dealership to let the GM know about my great experience. I got a call from Mr. Franklin himself. Go to Franklin! More

High level of Customer Service Think highly of Franklin Toyota, was after a certain truck and the GM and his team didn't stop until they located the vehicle. Franklin Toyota is a sm Think highly of Franklin Toyota, was after a certain truck and the GM and his team didn't stop until they located the vehicle. Franklin Toyota is a small family style atmosphere that directs all of there attention to each customer. A+ More

A Great customer experience ! I had a great experience working with Brandon Cohen hammering out a deal. The guy was great with follow up emails and explaining the process . Brando I had a great experience working with Brandon Cohen hammering out a deal. The guy was great with follow up emails and explaining the process . Brandon was very knowledgable on the product and a very personable sales person. Franklin Toyota was a positive buyers experience from beginning to end . I highly recommend giving them a call and see what they can do for you! I shopped several high volume dealers and came back to Franklin Toyota because they beat everyones prices and had better warranty coverage. All in all it was a win win for me. More

Amazing Best place ever to buy a new Toyota from Donnie Hicks and Reese Spivey the GM. AMAZING DEALS! Don't go anywhere else.!!! You won't lose. Best place ever to buy a new Toyota from Donnie Hicks and Reese Spivey the GM. AMAZING DEALS! Don't go anywhere else.!!! You won't lose. More

very good service in purchasing a new vehicle everything explained in buying new vehicle and all points about vehicle explained.just went in to look and left in brand new vehicle. would recommend everything explained in buying new vehicle and all points about vehicle explained.just went in to look and left in brand new vehicle. would recommend Franklin Toyota and my salesman Randy Fields to everyone looking to purchase a new or used vehicle More

Franklin Toyota We purchased a 2017 Tacoma Truck from Randy at Franklin Toyota. We were and are very satisfied with the service we received from Randy and the employe We purchased a 2017 Tacoma Truck from Randy at Franklin Toyota. We were and are very satisfied with the service we received from Randy and the employees. This is the second vehicle we purchased from Randy and we will return again when we need to purchase another vehicle. We will let people know about the great service if they are in need of a vehicle. More

Almost Stress Free I knew I was upside down on my trade BUT, Randy and DJ performed some magic juju and got me in the most awesome truck I've ever owned. For the first I knew I was upside down on my trade BUT, Randy and DJ performed some magic juju and got me in the most awesome truck I've ever owned. For the first time in my auto buying experience, I felt completely at ease. These guys are "No Nonsense" professionals that shoot straight. Robert Ericson on the other hand accused me of talking too much although I don't think I got two words in the entire time we interacted, lol. Great bunch of hometown guys that are keeping it real. Look forward to many years of continued satisfaction with Franklin Toyota. Tony Burkett Surrency, GA More

Amazing. Absolutely phenomal experience. From the minute I stopped in the parking lot to purchasing the new truck was an amazing business experience, presented Absolutely phenomal experience. From the minute I stopped in the parking lot to purchasing the new truck was an amazing business experience, presented by experts who really care about the customer, which is so rare in itself. Brian immediately walked out to my truck just to be a genuine friend and not 'sell' me anything, the sales manager Kyle was aware, intuitive, and understanding of what needed to be done to make the process accurate and smooth. The finance manager Robert was an incredibly charismatic guy that really cares about people and shows you ONLY what makes sense for you. I bought a 2017 company truck just yesterday, and now I'm going to get another in a few days. Thanks to the team: Brian McDonald Kyle Sherfesee Robert Ericson More