Franklin Toyota

I had a scheduled manufacturers recommended service appointment and only needed to have an oil change. The service department was fine but now my truck has a rattling noise that wasn’t there before. appointment and only needed to have an oil change. The service department was fine but now my truck has a rattling noise that wasn’t there before. I haven’t been able to check it out myself but I’m certain that the scrub plate was not reinstalled correctly. More

Franklin Toyota has gone above and beyond to help me get my car repaired. Devin has been amazing and has called me back over and over to follow up with information for me. I highly recommend Franklin Toyota my car repaired. Devin has been amazing and has called me back over and over to follow up with information for me. I highly recommend Franklin Toyota. More

The staff is always pleasant to work with. They are always friendly and helpful and answer all of the questions I have concerning my car. always friendly and helpful and answer all of the questions I have concerning my car. More

Buying experience Awesome experience. Dean Tayloy my salesperson was great. I was greeted by him just as I stepped out of my car. In less than a hour my done with my p Awesome experience. Dean Tayloy my salesperson was great. I was greeted by him just as I stepped out of my car. In less than a hour my done with my purchase. More

I received exceptional service from the salesperson, Andrew Watkins, to the financial department. I never felt pressured or coerced. It was a perfect buying experience. Andrew Watkins, to the financial department. I never felt pressured or coerced. It was a perfect buying experience. More

Excellent car buying experience. Andre was my salesman- professional, knowledgeable, great guy. Rusty Thomas handled finance in a honest, straightforward manner. Thank you Franklin Toyota! professional, knowledgeable, great guy. Rusty Thomas handled finance in a honest, straightforward manner. Thank you Franklin Toyota! More

Representative Devin works very hard getting me scheduled and the work done is top notch . He also works to get my vehicles in at the last and is honest about it when he can’t and the work done is top notch . He also works to get my vehicles in at the last and is honest about it when he can’t More

Jessica Waters, Theresa, and Lynn in the service department do an excellent job. They are so kind and helpful whenever I am there. I love working with each of them. department do an excellent job. They are so kind and helpful whenever I am there. I love working with each of them. More

Randy Fields again done a great job. This was # 6 I purchased from Franklin. Everyone there goes out of there way to make sure you are happy. purchased from Franklin. Everyone there goes out of there way to make sure you are happy. More

I was recommended by several friends to use Franklin Toyota, and to specifically ask for Dean Taylor to assist me in buying a new car. I could not have been more impressed with Dean (and all Franklin em Toyota, and to specifically ask for Dean Taylor to assist me in buying a new car. I could not have been more impressed with Dean (and all Franklin employees I engaged with, such as Mr. “Rusty”). From the time I arrived until the time I left, I was treated like royalty and with the utmost respect. Never once did I feel pressured to purchase a vehicle; instead Dean helped me explore my options related to my initial interest in a particular model and patiently answered all of my questions. I will definitely continue to work with Franklin Toyota in the future, and refer them to others. More