Franklin Ford

Service dept always gets me in pretty quick and they can pick your car and deliver it back to you pick your car and deliver it back to you More

the entire team at Franklin Ford were fabulous. the service is always very good, professional and polite. I trust this dealership because I have never had to return for work not done right the firs the service is always very good, professional and polite. I trust this dealership because I have never had to return for work not done right the first time. I'm not positive the gentleman name was but I have worked with all the service advisors and they are all excellent. More

Ron is a great sales rep for the company. Easy transaction. Fair pricing. Easy to work with. Easy transaction. Fair pricing. Easy to work with. More

Ron was great, he answered all my questions always called me back in a timely fashion. I had to reschedule on multiple occasions and he was always very patient and polite. A seamless purchase and would highl me back in a timely fashion. I had to reschedule on multiple occasions and he was always very patient and polite. A seamless purchase and would highly recommend. More

Best experience purchasing a new v hockey from a dealership. Would suggest them to anyone dealership. Would suggest them to anyone More

I originally gave 5 stars but I regret that now. I bought a lemon from this dealership and it’s past time for me to return the vehicle. $9000 worth of repairs due to something that was out on the Fo I bought a lemon from this dealership and it’s past time for me to return the vehicle. $9000 worth of repairs due to something that was out on the Ford TSB that was never cared for. I’m now dealing with bad CAM phasers (Campaigns 21N03 & 21B10) leaky struts, bad battery, defective hood latch setting off the alarm. Looks like they mickeyed the vehicle to sell and last past the lemon law timeframe so I couldn’t return the vehicle. Buyer beware, AVOUD THUS DEALERSHIP. More

Ron was very knowledgeable and pleasant, when we arrived, dales manager first time was not so accommodating. dales manager first time was not so accommodating. More

On my first visit I meet Sergey Fedosov. He showed me a van I had been looking at, answered a few questions and offered a test drive which I declined, I think a very appropriate first meetin He showed me a van I had been looking at, answered a few questions and offered a test drive which I declined, I think a very appropriate first meeting. I came back about a week later, took the van for a drive, agreed on a price with Sergey and George Carr. After which I meet with Manny Fernandes to discuss financing and warranty options which also went well. When I returned to pick up the van Sergey took the time to review every function and option and assisted with syncing up my phone with the Ford app. Probably the best experience I have had at a dealership. Kevin More

No. I am not writing a 15 word review praising you guys. Eric was my go to guy and I was treated well. I am not writing a 15 word review praising you guys. Eric was my go to guy and I was treated well. More

Everyone was super helpful! Eric was great to work with and very knowledgeable about your inventory. Eric was great to work with and very knowledgeable about your inventory. More