Franklin Ford

I was treated very rudely and could not recommend this dealer to anyone. Will never set foot in their facility again! dealer to anyone. Will never set foot in their facility again! More

I would highly recommend visiting Franklin Ford for any of your auto needs. I bought an F-150 here and it was the best car buying experience I’ve ever had. The sales person, Cole Dolittle was fantastic. He of your auto needs. I bought an F-150 here and it was the best car buying experience I’ve ever had. The sales person, Cole Dolittle was fantastic. He was knowledgeable, patient and listened to my needs. Would definitely recommend asking for him. More

Very friendly and professional ! Both Cole, the salesman and Todd, the finance manager, were very helpful. Both Cole, the salesman and Todd, the finance manager, were very helpful. More

Excellent experience with Jarred and the entire team. Highly recommended. Jarred made a normally stressful experience pleasant. Highly recommended. Jarred made a normally stressful experience pleasant. More

Thanks Cole & David! Great customer service! Super happy with everything! Car is super freaking dope! Great customer service! Super happy with everything! Car is super freaking dope! More

Smoothest transaction EVER! Love Franklin Ford. They already service my 22 Bronco and came to them to purchase a 24 Bronco as well. Great staff and overall experience start to f Love Franklin Ford. They already service my 22 Bronco and came to them to purchase a 24 Bronco as well. Great staff and overall experience start to finish. If you are in the market for a new car, this is the place to come first, you won’t need to stop by another dealership. No regrets! More

Billy was great , he made this day better. Have a great car because of his great customer service. Have a great car because of his great customer service. More

Bought my first F-150 here at Franklin Ford; returned numerous times over the years for tires, all maintenance, etc. When time to replace with a new truck, I found the one I wanted at another dealer in numerous times over the years for tires, all maintenance, etc. When time to replace with a new truck, I found the one I wanted at another dealer in another town further away. 6 months later I had a problem with right rear window would not roll up so I called Franklin Ford, being closer, to see if they could help me. They said bring it in and we'll look at it and see if we can fix it. Since it was about to rain and I was leaving in 1 day for a trip out west I was in a hurry to at least get the window up; in fact, it the door window motor was running constantly trying to roll down. Got there, they looked at it for about 1 minute and said they weren't going to do anything, didn't have the time. When I said I didn't care about fixing it, just get the window up because of the rain and my trip, they refused and said, in a very rude obnoxious manner, "that you should have taken it where you bought it"; so basically they said "F*xx you, you didn't buy it here". I will NEVER go to Franklin Ford again for any reason NOR will I recommend them to anyone. On another note, I took it to a local small body shop later that day where they stopped what they were working on, took the door panel off, disconnected the window motor and manually got the window up to be fixed at a later date. When they removed the door panel the window motor was too hot to touch; had it been left constantly running, it very likely would have caused further damage, even caught fire. No thanks to Franklin Ford. More