Franklin Chevrolet Cadillac Buick GMC

Chevy Silverado 2018 The process was simple and quick. The sales associate went above and beyond to make sure I understood everything in the paper work. I was in and out i The process was simple and quick. The sales associate went above and beyond to make sure I understood everything in the paper work. I was in and out in 45 minutes. More

My New Ride Bought our last car from y'all...so we returned when we were ready for another one. Shayne was very patient and found just what we wanted. Bought our last car from y'all...so we returned when we were ready for another one. Shayne was very patient and found just what we wanted. More

very professional Easy to work with. Made me feel at home. Always receive the very best service a car dealership has to offer. Have never had a bad experience at Frankl Easy to work with. Made me feel at home. Always receive the very best service a car dealership has to offer. Have never had a bad experience at Franklin over the past 25 years. More

Great service, Great staff This is our 2nd car purchase at this dealership and a most pleasant experience........considering we were buying a car! Actually, we had not planned This is our 2nd car purchase at this dealership and a most pleasant experience........considering we were buying a car! Actually, we had not planned on buying a car that day, however the car, and deal were too good for us to pass up. Their service department is very good as well. Have had two other vehicles serviced there before. One was purchased there and the other at another dealership. We took the second car to Franklin because we weren't happy with the estimate we were given for a repair.......the estimate was for over $2000, Franklin looked at car. Diagnosed it with same problem and estimate to fix was $350.00!! We had Franklin do the work. More

Oil change Great service and friendly people. When I dropped my car off the night before, one gentleman walked my over to the drop off box and explained exactly Great service and friendly people. When I dropped my car off the night before, one gentleman walked my over to the drop off box and explained exactly what to do. He even waited until I was finished and asked if I had any questions. Wish I remembered his name! More

Wow- is all I can say! This year, I was involved in a motor vehicle accident (MVA) that totaled my car. For a little over a month, I was having to depend on my husband's gas This year, I was involved in a motor vehicle accident (MVA) that totaled my car. For a little over a month, I was having to depend on my husband's gas drinker of a vehicle to commute my children to school and myself to work. I was thankful for this, but big vehicles aren't my thing. I began looking for a car on Autotrader and came across a 2014 Honda Civic located at this dealership. I have seen plenty of these cars, but none that caught my attention as this one did. I contacted the dealership on this car and Shayne Harkins was the salesman I was fortunate to do business with. I test drove this car and loved it even more! Shayne was so informal, as well as the financial representative, Austin Doyle. When I walked in the front doors of Franklin Chevrolet, I did not meet the first employee who didn't smile and ask if I've been assisted. I was offered water or coffee while I waited as well. I have never been to a dealership who makes you feel comfortable with a sale and to be as sincere. I wasn't just another number. They handled all the information and were so informal with the whole process. I knew what I signed before I laid ink to each page. Since the purchase of my car, I have received follow up from the dealership. Franklin Chevrolet Cadillac Buick GMC exceeded my expectations with my most recent purchase and I plan to do business with them in the future! Be sure to give them a chance with your business. I promise you will be glad you did! My children and I are so pleased with our most recent purchase. Thanks so much Shayne, Austin, and all employees of Franklin Chevrolet Cadillac Buick GMC! More

Very satisfactory Very helpful and friendly. I would recommend the dealership to anyone. This is my 3rd or 4th purchase at Franklin. I look forward to additional purch Very helpful and friendly. I would recommend the dealership to anyone. This is my 3rd or 4th purchase at Franklin. I look forward to additional purchases. More

Excellent services It the first time that I bought a car thru the internet, by phone and only with pictures. At the time I am writing this review still do not have my It the first time that I bought a car thru the internet, by phone and only with pictures. At the time I am writing this review still do not have my car, it is still in transit, but I believe that everything will end fine, I trust in the people that talked to me by phone and keep their promises in papers and honor the ad in the internet. Thank you to Franklin Chevrolet Cadillac Buick GMC for their integrity on doing businesses. More

Great Service Greeted by a very positive service advisor. She said service would be completed in one hour. I was back on the road in forty five minutes. Excellent s Greeted by a very positive service advisor. She said service would be completed in one hour. I was back on the road in forty five minutes. Excellent service More

Amazing experience I would chose this dealership again and again!! The sales personnel was a number one. Quick moving to get the vehicle I was looking for, quick to ge I would chose this dealership again and again!! The sales personnel was a number one. Quick moving to get the vehicle I was looking for, quick to get my trade evavaluated. Gave me top dollar for my trade and worked up one heck of a great deal on a new truck. Finance worked to get the best deal they could and made paperwork signing a breeze. Not a lot of hassle!! I want to say Shane Harkens is the best sales man I have dealt with in a long time. He has three different trucks for me to look at and we hand touched each and everyone. Thanks for the experience and look forward to seeing you in the future More