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Franklin Chevrolet Cadillac Buick GMC

Statesboro, GA

3.7
254 Reviews

106 Northside Drive East

Statesboro, GA

30458

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Showing 254 reviews

September 27, 2018

Freakin awesome The best group of associates I’ve ever come across at a dealership. Stephen Franklin’s and all of his employees go above and beyond to make your visit More

by StevieJ34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowart, Chelsea Young
Sep 29, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

You're pretty awesome yourself, Stevie! Thanks for your business and for the glowing recommendation!

September 26, 2018

Exceptional Service and Location. Franklin Automotive Group is always a pleasure to do business with, they have made mistakes before but have always responded quickly to meet our expec More

by Dirk T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Strickland, Chelsea Young
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thanks Dirk! We appreciate you, too. We'll see you for your next regularly scheduled maintenance!

September 26, 2018

Great! Love everyone here!! I wouuldn’t go anywhere else. Everyone who works here is so friendly and helpful. Love Franklin Chevrolet and my Franklin family! More

by alyssabrannen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Warren, Debbie Meador, Chelsea Young
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Aww, we're feeling the love, Alyssa. Thank you for your business and we'll see you next time!

September 26, 2018

Tehrelle and Austin are Awesome! :) Tehrelle and Austin were very helpful and kept working to get me the payment I was looking for each month. They went above and beyond to even through More

by Sarah22280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Doyle, Tehrelle Billups
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

We're feeling the love, Sarah. Congratulations on your new ride! Please let us know if you have any further questions about all the bells and whistles.

September 25, 2018

Excellent experience. Everyone was very helpful and went out of their way to make my experience excellent in every way. Everybody made the buying experience pai More

by woody.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I interacted with so many people that I really don’t recall names other than the salesman (Shawn) I worked with., Austin Doyle, Shawn Gillikin
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thanks for letting us know, Woody! We appreciate your business. Congrats on your new wheels!

September 25, 2018

Very good It was fast and right on time I liked it have told a lot of people about it I’m going to start bring my car here also More

by DEAL.KEITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowart, Chelsea Young
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

That's great to hear! Thank you for your business, and welcome to the Franklin family!

September 25, 2018

Awesome service! I have bought two vehicles from Franklin Chevrolet and I have been very pleased both times. Darrel has helped me both times and this time I had Travi More

by KNIKKISLATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Doyle, Darrel Jones, Travis Upchurch
Sep 26, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you for the glowing recommendation, Knikki. It was our pleasure. We'll be sure to let the guys know they have a fan in you! Please do not hesitate to reach out if you need anything else.

September 22, 2018

mostly good advertised service to include tire rotation and did not rotate...second time that has happened to me. service manager at time was professional and More

by BUSTERSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no names
Oct 01, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Buster, We strive to provide 5-star service to every customer, but sometimes we fall short. Thank you for your feedback, as this will help us during the training process. We certainly appreciate your business and hope that you will consider coming back to us in the future.

September 22, 2018

Franklin is a great place to buy a car and have it serviced Franklin is a great place to do business with!! They are courteous and care about their customers. They are excellent in every way possible. I driv More

by DANDBEASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cook is a big asset to Franklin!, Larry Braswell, Paul Cowart, Chelsea Young
Sep 24, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you so much for your kind words, Dan. We're excited to hear that you've been so happy with your experiences here. We appreciate you, too!

September 22, 2018

Work was done with great care and quality The service department was friendly and helpful to my needs and the service was done with great care and the complaints I had with my Silverado was ha More

by Elwood2328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowart
Sep 24, 2018 -

Franklin Chevrolet Cadillac Buick GMC responded

Thank you for letting us know, CJ. We appreciate your business and your feedback.

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