Franklin Chevrolet Cadillac Buick GMC

Bad business practice I went to get a gmc Sierra from them and they ran my credit before we even talked numbers. I was not gonna take what they wanted to give for my truck I went to get a gmc Sierra from them and they ran my credit before we even talked numbers. I was not gonna take what they wanted to give for my trucknso it would habe never gotten to the point of checking mybcredit had I known. They put $12,500 as the price and I would not have taken least than $16000. The nada price was $18975 and I know that I wouldn't get that much. Still they should habe discussed befor doing credit More

They got the job done Pretty good overall experience. Had some issues with getting my tags transferred but they handled the situation well. I would recommend them to someon Pretty good overall experience. Had some issues with getting my tags transferred but they handled the situation well. I would recommend them to someone looking for a car More

Paul I’m service is the BEST Paul is always looking out for his customers and is honest and truthful. I wouldn’t see anybody else for my service needs. Paul treats his customers l Paul is always looking out for his customers and is honest and truthful. I wouldn’t see anybody else for my service needs. Paul treats his customers like family. If he wouldn’t let his wife or kids drive that car until it’s fixed he’ll tell you. If he thinks you can wait he will tell you! Always a great experience with Paul! More

Buick Enclave Jesse Guerra helped us as we considered several different brands of vehicles. Jesse and the team at Franklin found us the vehicle we wanted. We are pl Jesse Guerra helped us as we considered several different brands of vehicles. Jesse and the team at Franklin found us the vehicle we wanted. We are pleased with the service of the sales team at Franklin. More

Jesse is great! Jesse is very friendly and easy to work with. He is honest with the numbers and works hard to get you want you want. I highly recommend him! Jesse is very friendly and easy to work with. He is honest with the numbers and works hard to get you want you want. I highly recommend him! More

Travis and Payton rock Best experience of my life. Thank you so much. Will definitely purchase again. Will always recommend . Love my Jeep. Something I didn’t think was poss Best experience of my life. Thank you so much. Will definitely purchase again. Will always recommend . Love my Jeep. Something I didn’t think was possible you all made so simple and easy. More

Excellent customer service Excellent customer service! Everyone is so friendly and helpful. Chelsey was great and so was the guy who shuttled me to the mall. Didn’t catch his na Excellent customer service! Everyone is so friendly and helpful. Chelsey was great and so was the guy who shuttled me to the mall. Didn’t catch his name. Gentleman in customer waiting area was great too! More

Flat tire Had a blowout on Sunday afternoon. Called Franklin's Wendell offered to come right away but due to no one there to look at it we decided to wait ti Had a blowout on Sunday afternoon. Called Franklin's Wendell offered to come right away but due to no one there to look at it we decided to wait till next day. Wendell came with rollback nextt am. Chelsea kept me informed of what was going on with my car. Wendell brought my car back on Wednesday and he picked up my truck for service. Returned truck on friday. My Cadillac rides like it did when new. I was treated coureously and in a polite professional m anner. The way I was treated helped make a bad experience better. Franklin's definitely has my business and appreciation. More

Rocky start James Campbell did a great job getting my truck fixed, had a small problem after getting it back, but service center followed up and completed. James Campbell did a great job getting my truck fixed, had a small problem after getting it back, but service center followed up and completed. More

Awesome experience! A+++++! Morgan was super helpful and very responsive to emails, texts and phone calls. We finalized our deal quickly despite living 3 hours away from A+++++! Morgan was super helpful and very responsive to emails, texts and phone calls. We finalized our deal quickly despite living 3 hours away from the dealership! Thank you for all your hard work Morgan! More