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Frankfort Toyota - Service Center

Frankfort, KY

4.9
400 Reviews

400 Reviews of Frankfort Toyota - Service Center

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October 14, 2019

Service on Tacoma truck Georgie did a great job. Took care of me & truck. Everyone in service is very nice & called me by my name. Excellent company. I like the sma More

by SHARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Frankfort Toyota responded

We are happy to have your business Sharon. Thank you for servicing with Frankfort Toyota.

October 14, 2019

Service Need an oil change and tire rotation. Always get great service and response to anything I may need. Great staff and customer service, as usual. More

by Bryan Coleman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Frankfort Toyota responded

Thank you for your business Bryan, we appreciate your faith and trust in us.

October 14, 2019

Quick and Easy Excellent experience . Fast and friendly service department. Free coffee and doughnuts helps keep you busy while waiting. Only took about 45 minutes, More

by Tundra×2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Doris
Oct 15, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for choosing us for your servicing needs, we appreciate your business.

October 14, 2019

Maintenance Service was done intinely fashion and Scott did a great job of welcoming me and keeping me updated. I will return. I also appreciated the follow up c More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Frankfort Toyota responded

It is our pleasure to assist you. Thank you for your business and we are looking forward to seeing you again.

October 11, 2019

Great service as usual!!Have always been very satisfied Great service as usual!! Have always been very satisfied with Toyota Service. Everyone is always very friendly and accommodating. Doug Doris runs More

by Walmac
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 11, 2019 -

Frankfort Toyota responded

That is wonderful to hear, thank you for choosing Frankfort Toyota for your servicing needs.

October 11, 2019

5000 mile service The service department was great. They had me checked in and the service complete in a timely manner. They went over the inspection report and showed More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Fields
Oct 14, 2019 -

Frankfort Toyota responded

Thank you for your business Gary. We appreciate your business and trust in us.

October 11, 2019

Custom Service Beth is great and only want her to take care of me when I am there. If I schedule an appointment and don’t see her when I get there I ask for her! More

by Blue11cor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Frankfort Toyota responded

Thank you for your business and feed back.

October 10, 2019

Always like the efficiency and respect that is given me at Frankfort Toyota Service Department by Beth. The whole process was handled professionally by Beth More

by Susan
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Frankfort Toyota responded

Thank you for coming in Susan. Beth has been with us for so many years she is family at this point. It is wonderful to hear about your experience with her. We appreciate your business.

October 10, 2019

friendly confidence in the Service manager, and the dervice writers to fully understand the reason for the visit. a waste of time to say I wanted an oil chan More

by rawhide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 10, 2019 -

Frankfort Toyota responded

Thank you for choosing to service with us, we appreciate your business and look forward to seeing you again in the future.

October 10, 2019

Great service Got me in and out quicker than I was told. Great service!! Very friendly!! I would recommend Toyota of Frankfort to anyone. Thanks for your service!!! More

by Steve Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Frankfort Toyota responded

You are very welcome sir, Thank you for your business and feed back.

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