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Frankfort Toyota - Service Center

Frankfort, KY

4.9
400 Reviews

400 Reviews of Frankfort Toyota - Service Center

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October 25, 2019

Great customer service and always fast Always friendly. We are in and out and not wasting all day waiting on our vehicle. Nice kiddie area. Always a selection of doughnuts and cookies. More

by loislane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

We appreciate your business and we always try to make the experience here as comfortable and convenient as possible.

October 25, 2019

i travel from Lexington because their staff are wonderful. I said it all.above. What more can I say. I bought the car there and like the service department enough to travel 23 miles to return. More

by franktoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

That truly does speak volumes, we appreciate your efforts to service with us. Thank you for your business.

October 25, 2019

DsteeleTires I bought the tires that I wanted for a very reasonable price. I enjoyed the customer’s lounge while the tires were being installed. My service advisor More

by Dsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your tires. Beth is an integral part of Service operations here and we are very grateful to have her. Again we appreciate your business.

October 25, 2019

Had a great experience the service was great I gave the rating that I gave because that’s how I felt about the service and the friendly people that I worked with and the price was great thanks to More

by Bonnie Tipton and Angie Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike tewell (owner) wonderful person, Judy Hensley
Oct 25, 2019 -

Frankfort Toyota responded

We are thrilled to be able to assist you and have you as a customer. Thank you for your business and please let us know anytime we can be of help.

October 24, 2019

Quick and Friendly Service The staff are super friendly and greet you by name when you pull into the garage. I like the television in the waiting room so you know where your veh More

by llcase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Frankfort Toyota responded

We are looking forward to seeing you then, thank you for your business.

October 23, 2019

Routine maintenance My car was taken care of very promptly and efficiently. The service workers very friendly and happy to answer all of my questions. This is my second More

by Leeroys53Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Doug Doris
Oct 24, 2019 -

Frankfort Toyota responded

Thank you for choosing to service with us and welcome to the Frankfort Toyota family.

October 23, 2019

Great Service Frankfort Toyota does a great job in the service area. All of the people are friendly, competent, and go the extra mile to make sure you and your vehi More

by Dave H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Frankfort Toyota responded

We appreciate your business and trust in us Dave. Please let us know anytime we can be of assistance.

October 23, 2019

Fast, Frienfly service. No wait time, in and out in less than 30 minutes for my 15,000 mile service. The staff was waiting to take care of me as I pulled in. More

by Adavid568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Frankfort Toyota responded

Frankfort Toyota appreciates your business and faith in our service department. Thank you for the review.

October 23, 2019

Pleased with my service I have a 2010 Highlander. Had oil change and everything checked. Very pleased with the service. They seem to care that my vehicle is on good shape More

by Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Frankfort Toyota responded

Indeed we do, our Service Department strives to keep all our guests vehicles in top shape. Thank you for your business and review.

October 22, 2019

Frankfort Toyota Have used Frankfort Toyota for over 12 years. Never have I had a problem with them or their work. Would definitely recommend them to anyone. More

by Paulette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Frankfort Toyota responded

We appreciate your business ma'am. Thank you very much for your patronage and the feed back.

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