Frankfort Toyota - Service Center

I have been going to this dealership for service for several years. I have not had a bad experience there. Everyone is friendly and helpful and willing to take time to answer my questions, and I do have several years. I have not had a bad experience there. Everyone is friendly and helpful and willing to take time to answer my questions, and I do have questions! I highly recommend them! More

Unfortunately this is the second rodent damage to a wire harness on this truck. I have read where the insulation on wires is soy based and potential to attract rodents. From what I read Toyota and others harness on this truck. I have read where the insulation on wires is soy based and potential to attract rodents. From what I read Toyota and others indicate the soy issue is not problem, rodents have always chewed on wires. Since my wife and I have owned Toyota’s we have had rodent damage 4 times. on our vehicles. When we owned GM vehicles no problems. We will thus start looking at GM as replacements for our 4 Toyota vehicles in our family. I asked and received the damaged wire harness. I did notice that A broken support tab was left on ng wire harness. This makes me think one of the new clips is not fastened in place. Since owning GM and ToyotA vehicles we have lived on farm. I think most of the damage may have resulted from the occasional time we have parked a vehicle on the grass and not on gravel or a garage. I am intrigued that many dealers park their vehicles on the grass. I haven’t done full blown search but I did see evidence of rodent activity, looked like mouse poop in eg compartment. More

Frankfort Toyota has always helped me take good care of my 2015 Prius they were fast efficient and I left feeling happy as usual. I would recommend them to anyone looking to buy a new Toyota or have their my 2015 Prius they were fast efficient and I left feeling happy as usual. I would recommend them to anyone looking to buy a new Toyota or have their current Toyota serviced. More

Professional friendly service. Great dealership, helpful and everything done efficiently and right. My service was accomplished very quickly. I was in and out in no time. Extra s Great dealership, helpful and everything done efficiently and right. My service was accomplished very quickly. I was in and out in no time. Extra service with a smile. More

Excellent I felt like I was in good hands. Excellent service in a timely manner I look forward to the waiting room which has good coffee and excellent goodies I felt like I was in good hands. Excellent service in a timely manner I look forward to the waiting room which has good coffee and excellent goodies. In my experience it is one of the best. More

Great Service department Service department is great there. Very honest and efficient. The lady I worked with was awesome. Unfortunately I do not remember her name. She was ve Service department is great there. Very honest and efficient. The lady I worked with was awesome. Unfortunately I do not remember her name. She was very good and took care of all I needed. More

service and repair Beth Kaiser is the main reason I continue to return to Frankfort Toyota.. She is diligent in making sure that my needs are taken care of.. She also pu Beth Kaiser is the main reason I continue to return to Frankfort Toyota.. She is diligent in making sure that my needs are taken care of.. She also pursues any problems I have with repairs or service.. She makes you feel like she is on the side of the customer..Thank you for having such a nice person on your front line.. Bruce Brown... More

Highly recommend Always professional without being stuffy, courteous, thoughtful, helpful, and very easy to talk with. Service waiting area is very comfortable, well s Always professional without being stuffy, courteous, thoughtful, helpful, and very easy to talk with. Service waiting area is very comfortable, well stocked with coffee or water and pastries. Highly recommend More

Excellent as always! Once again DOUG and his team go above and beyond to make sure my needs are met as a consumer, thanks again for a great service! Once again DOUG and his team go above and beyond to make sure my needs are met as a consumer, thanks again for a great service! More

Service I feel like they look over everything so I don’t have to worry about anything. Everyone was very friendly and cared. The price was reasonable. I feel like they look over everything so I don’t have to worry about anything. Everyone was very friendly and cared. The price was reasonable. More