Frankfort Toyota - Service Center

Beth Kaiser is allot of the reason i purchased a Toyota and why I take my truck to Toyota of Frankfort for service when I bought it in Louisville. Beth is first class when it comes to service! Love her! and why I take my truck to Toyota of Frankfort for service when I bought it in Louisville. Beth is first class when it comes to service! Love her! More

Everyone at this dealership is very nice, the work is done properly and timely. They hace a nice waiting area. I have been to other dealerships and like this one far better. done properly and timely. They hace a nice waiting area. I have been to other dealerships and like this one far better. More

I have purchased two new cars and one used pickup truck from Glenn Toyota over the last ten years and I highly recommend them to anyone wanting to purchase a car or needing service on their vehicle. Mike T from Glenn Toyota over the last ten years and I highly recommend them to anyone wanting to purchase a car or needing service on their vehicle. Mike Tewell and his whole group of employees are top notch folks. They do not pressure you to buy and they tell you the facts on any vehicle subject that you need to know. They can be confident that the next vehicle I purchase, it will be from Glenn Toyota. More

I bought a Camry and I have already had the water pump replaced and have had an oil diagnostic test done on it. Now they have sealed it up again to where I can not add oil again because my oil light kept replaced and have had an oil diagnostic test done on it. Now they have sealed it up again to where I can not add oil again because my oil light kept coming on.. I don't understand where the oil is going..It is not leaking but yet they just keep sealing the car.. I am really frustrated with this situation.. as far as Georgie Ricketts she has been awesome with the situation. I have spoke with the owner, let me correct that, I left a message and he had someone else call me back.. to be honest I WOULD NEVER BUY ANOTHER TOYOTA More

I was treated with respect and I noticed immediately their professionalism and efficiency. I also noticed how Sam and Georgie worked together as a team with the customer in mind. My expectations were their professionalism and efficiency. I also noticed how Sam and Georgie worked together as a team with the customer in mind. My expectations were exceeded!!!!!!!!!! More

Beth knows her business and is very thorough and kind---ready and willing to help any way she can. She has a very assuring manner in the way she handles her customers. She manages to get you in and kind---ready and willing to help any way she can. She has a very assuring manner in the way she handles her customers. She manages to get you in and out as quickly as possible. She helps explain the reason for the work that is done. When I have a problem, Doug is always there to help solve my problems with a calmness and smile. He gives me some great advice in the process. With employees like these, how could your experience be anything but the best?! The attitudes which these two have obviously trickle down and around to all who work with them and then radiates out to the customers!! I feel great having these two there to deal with when I take my car in to be serviced. And, I love my car!! So, I want it to be in good hands when the service is being performed! More

I owned a Lexus and Glenn Toyota serviced it for me as well as performed improvements as needed. They were always helpful and did what needed to be done at a reasonable price. I bought the Lexus from Will well as performed improvements as needed. They were always helpful and did what needed to be done at a reasonable price. I bought the Lexus from Willie Willard who now sells cars for Glenn Toyota and went to him to purchase my new car because I trusted him to treat me fairly and also help me get the kind of car I wanted. He did just that and I feel that I could contact him if I have a problem with this car. So far, the car has performed very well and I am still getting used to it. I will probably go to this dealership and sales person when I need another vehicle. More

The people are terrific. The work is always expertly done...and on time. The facility is clean and my car is always clean when it's returned to me. I highly recommend this service department to my fri done...and on time. The facility is clean and my car is always clean when it's returned to me. I highly recommend this service department to my friends and relatives. Good job, no, make that a GREAT job is always done on my car! More

A mouse chewed through a few wires in the engine compartment of my 2005 Toyota Prius Doug could have told me anything and I would had to believe him but he was completely up-front, replaced only wha compartment of my 2005 Toyota Prius Doug could have told me anything and I would had to believe him but he was completely up-front, replaced only what needed to be replaced and got me back on the road! More

This Service Department is great!!!They treat you like you are part of a family.They are always concered about my time,my repair needs based on saftey first.Very freindly staff ans my car was fixed right you are part of a family.They are always concered about my time,my repair needs based on saftey first.Very freindly staff ans my car was fixed right !!!I always talk to service man Doug doris,He is very Knowlegeable and always willing to go that extra mile for me. More