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Frankfort Toyota - Service Center

Frankfort, KY

4.9
400 Reviews

400 Reviews of Frankfort Toyota - Service Center

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November 25, 2019

They provided friendly and fast service in a comfortable environment. They always have delicious snacks and plenty of cold water. You can make service appointments on their website. More

by kytopbutton
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Frankfort Toyota responded

Frankfort Toyota tries to make our facility as clean and comfortable as possible for our guests. We appreciate your business and are always here to help or assist you in any way that we can.

November 22, 2019

The Frankfort dealership has gone way above and beyond what one could expect to take care of my needs.They are first class in every way. More

by harry173
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley, Trent Boyd
Nov 25, 2019 -

Frankfort Toyota responded

Thank you for your business and the review. From the owners all the way down we strive to exceed our guests expectations.

November 22, 2019

My service was extremely efficient. I was in and out in 30 minutes. The staff was also exceptionally professional and polite! I highly recommend Frankfort Toyota. More

by Plooney1973
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Frankfort Toyota responded

We appreciate your business and recommendation. Thank you for choosing Frankfort Toyota.

November 22, 2019

Service reps are professional and polite. They Provide a list of any recommended services they but do not try to pressure you to buy them. Jessica does a great job in service. More

by kyboy1996
Recommend Dealer
Yes
Employees Worked With
Johnny Case
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Nov 25, 2019 -

Frankfort Toyota responded

Thank you for choosing to service with us. We appreciate your business and trust in our service department.

November 22, 2019

1st service on a new RAV4, taken care of quickly, friendly and professional. Shuttle was ready to take me to work as well as offered to pick me up. More

by JC52
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Frankfort Toyota responded

We appreciate your business, thank you for choosing to service with us.

November 16, 2019

I visited the service department. Everyone was very pleasant and very professional. The service was provided in the timeframe promised and the cost was reasonable. I worked with Mr. Johnny Case and he More

by maria.bush412
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Frankfort Toyota responded

That is wonderful to hear. Thank you for your business and entrusting us with the care of your vehicle. Please do not hesitate to ever let us know should you have any questions or concerns.

November 16, 2019

Frankfort Toyota has great service all around. The people are friendly and explain the mechanical needs that need to be fixed on the vehicle well. 🚗 The sales people are knowledgeable and do not pressure cu More

by Mlittlered
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady who helped me with my vehicle when it was being serviced was great (I do not remember her name right now though).
Nov 18, 2019 -

Frankfort Toyota responded

We appreciate your business very much here at Frankfort Toyota. Thank you for choosing us and noticing all the extras we have here to make our guests as comfortable as possible.

November 15, 2019

Excellent service, as always. I will only take my vehicle for servicing at Toyota of Frankfort, KY. They always provide expert advice and speedy service. More

by Rav4Limited
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Frankfort Toyota responded

Thank you for your business and trust in our service department. We are always happy to help and if you have any questions or concerns please let us know.

November 15, 2019

Everyone is so kind and always greets me with a smile and kind words. They call me by name and make me feel welcome. Georgie is always SO upbeat and friendly. All the service folks treat me like a frie More

by willett2012
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Frankfort Toyota responded

We are always happy to assist even with toddlers in tow, thank you for choosing Frankfort Toyota. We appreciate your business.

November 15, 2019

Associate very courteous and professional. Wait time was very satisfactory. Customer waiting area was super and good coffee. Will continue taking my vehicle to this dealership. More

by william.white.10888
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs. We appreciate your business and look forward to seeing you again in the future.

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