400 Reviews of Frankfort Toyota - Service Center
Very friendly and easy to work with. Took care of me in a timely manner and provided me great advice! Would definitely work with dealership and service employee again. timely manner and provided me great advice! Would definitely work with dealership and service employee again. More
I deal with Glen Toyota service on a regular monthly basis as I am in charge of vehicle maintenance for 3 of our Toyota Sienna vans. I really like the customer service department here - all reps are fr basis as I am in charge of vehicle maintenance for 3 of our Toyota Sienna vans. I really like the customer service department here - all reps are friendly, knowledgable and helpful; however, in my experience, Georgie goes above and beyond with assisting. She assists in assuring my vans are serviced and out the door properly maintained with timely,efficient service. She is good about informing of actual scheduled maintenance needs and not over-recommending too many "un-needed" services just to make a buck. She always explains when I ask why a specific service is needed, etc. Last year, she went out of her way to check if Toyota could price match a set of 4 tires so we as a nonprofit business could keep our costs down while going through my preferred service vendor, Glen Toyota - she did so. She accomodates the smallest worry with the vehicles - lots of times that has been just resetting a button, quickly inserting a seat, tire pressure check, etc. I recommend people to use Glen Toyota Service because of Georgie and Beth. Thank you. More
I have been a customer of Glenn's Toyota for over 10 years,They have always given me great service both in sales and servicing of my vehicles. I always feel that my vehicle is in very good hands when I years,They have always given me great service both in sales and servicing of my vehicles. I always feel that my vehicle is in very good hands when I bring it in for service. They have a great service team! More
Always have a great service when I go. They make sure I am well taken care of and the best possible price. I always get my car taken care of there. am well taken care of and the best possible price. I always get my car taken care of there. More
Glenn Toyota's staff are very friendly. I've known Beth Kaiser for many years. She's absolutely great at dealing with the public. Glenn Toyota offers great prices for oil changes and tire rotati known Beth Kaiser for many years. She's absolutely great at dealing with the public. Glenn Toyota offers great prices for oil changes and tire rotations. Their free inspection is an added bonus. Service personnel are great at explaining any work that needs to be done. More
Used Glenn for 5 years and service has been great. Usually work with Beth, always very professional and helpful. Always get's me in even if no appointment. Usually work with Beth, always very professional and helpful. Always get's me in even if no appointment. More
I have been a Toyota fan for a number of years. I presently run three different Toyotas. All were purchased and only serviced through this dealership. With the friendliness and quality service tha presently run three different Toyotas. All were purchased and only serviced through this dealership. With the friendliness and quality service that I've received over the years, it is quite doubtful that I could find a better dealership to deal with. Jim Allison More
I love this dealership location. It far exceeds any Toyota dealership that I have ever dealt with. I am a loyal Toyota customer and have never bout any other make of vehicle. I am now on my fifth one Toyota dealership that I have ever dealt with. I am a loyal Toyota customer and have never bout any other make of vehicle. I am now on my fifth one! Georgie Ricketts is one of the best sales consultants in all my dealings. She is the epitome of customer service!! More
My experience was great! Johnny was awesome and appreciated my time. It actually took them a half hour on a hour job. If you have a Toyota & need it serviced go see Johnny. appreciated my time. It actually took them a half hour on a hour job. If you have a Toyota & need it serviced go see Johnny. More
Excellent experience, wonderful waiting room. Beth is a true professional. My Scion TC was treated like the baby it is. I will recommend them to my associates and family! true professional. My Scion TC was treated like the baby it is. I will recommend them to my associates and family! More