Frankfort Toyota - Service Center

Beth Kaiser and all the staff at Glenn's service department were very helpful and friendly. I have come in for my regular service three times now without an appointment and still got my car serviced department were very helpful and friendly. I have come in for my regular service three times now without an appointment and still got my car serviced and out the door quickly. I also enjoy the comfortable waiting area with excellent wifi connection. More

Every time I go to Glenn Toyota for service, parts or to purchase a vehicle all staff goes above and beyond to make sure that I am satisfied with my service. If I have question they always find the answer a purchase a vehicle all staff goes above and beyond to make sure that I am satisfied with my service. If I have question they always find the answer and if they can't find it right away I am contacted within a short amount of time after my visit with the answer to my question. More

They were very friendly and the service was great. Everything was explained in detail. I was in and out very timely for my regular truck service. Everything was explained in detail. I was in and out very timely for my regular truck service. More

I took our tundra in to get oil changed and tire rotated. Service was excellent. Job was completed in a timely manner with friendly service. Service was excellent. Job was completed in a timely manner with friendly service. More

I have had my oil changed and have had some inspections done, and georgie has always taken care of me and my car very well. done, and georgie has always taken care of me and my car very well. More

All of the years I have owned or leased a Toyota, she has provided exceptional as well as professional advice for the service of my vehicle. She has only recommends what I actually need for my 4Runner. She provided exceptional as well as professional advice for the service of my vehicle. She has only recommends what I actually need for my 4Runner. She exceeds my expectations each time I need my truck serviced. Beth, your the best and I thank you for taking such good care of my family and vehicle. More

Customer service was excellent from the very beginning, as usual. E-mail confirmations are sent out each step of the way. For this visit, I received prompt service. Overall, the service was timely and p as usual. E-mail confirmations are sent out each step of the way. For this visit, I received prompt service. Overall, the service was timely and professional. More

I had my 2012 Toyota Camry in for 15,000 mile service. Everyone was very nice and cheerful. I had a question about the mileage number on the service sticker which they explained. I was shuttled to work a Everyone was very nice and cheerful. I had a question about the mileage number on the service sticker which they explained. I was shuttled to work as usual in a timely manner. In about an hour my car was ready to be picked up. When I returned to pick it up I was again met with smiling faces. More

Stopped in dealership late in afternoon to see if possible to get needed service as early as possible next day (i.e. 7:00AM) so I could keep early business appt. Beth Kaiser checked schedules of tech possible to get needed service as early as possible next day (i.e. 7:00AM) so I could keep early business appt. Beth Kaiser checked schedules of technicians and suggested that service could be performed immediately and be done in about 1 hour - thus saving me a trip back to dealership the next morning. Complete service needed was done in exactly 1 hour. As always, Beth "went the extra mile" to provide best customer service. More

I travel quite a bit, and have to get my car serviced at I travel quite a bit, and have to get my car serviced at different dealerships all the time, and I have never been as compelled to write a review of I travel quite a bit, and have to get my car serviced at different dealerships all the time, and I have never been as compelled to write a review of this type, until today. Beth was fantastic, and took care of everything that I needed addressing some concerns that I had after hitting some road debris on the highway. Doug, the Service Manager, greeted me and made sure that I was being well taken care of. Thank goodness that there are still places like this out there that still believe in customer service. Thanks again, and I'll be sure to come see you again the next time I'm in your area!! More