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Frankfort Toyota - Service Center

Frankfort, KY

4.9
400 Reviews

400 Reviews of Frankfort Toyota - Service Center

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June 21, 2017

Frankfort Toyota Dealership and Service I have owned a Toyota since 2003. Love Toyota's. Frankfort Toyota is a great place to buy and get your vehicle serviced. Excellent and friendly sta More

by CSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Frankfort Toyota responded

We are happy to be your home dealership. Please don't hesitate to let us know anytime we can be of help.

June 05, 2017

Service Visit Appointment was made and when I arrived, Beth took my information, informed me of what the 70,000 mile check up was about and told me about how long i More

by cully12146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your service needs. We appreciate your business.

May 14, 2017

Great They're were as efficient as always. I was in and out in no time. Everyone is very friendly and helpful My last five cars have been from Skeet. More

by Cat1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Frankfort Toyota responded

Thank you so much for your patronage of Frankfort Toyota.

May 08, 2017

Truck Serviced The gentleman that assisted me with the process of having my truck services was extremely helpful. refreshments and a nice sitting area were availabl More

by Pamela Tate
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2017 -

Frankfort Toyota responded

It is our pleasure to serve your automotive needs. Thank you for choosing us.

April 25, 2017

Like a massage!!! Drive onto a shimmering floor, people with huge smiles greet you before your wheels come to a stop, ready to put a paper mat on your floor !!!!! More

by Pugh1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Apr 26, 2017 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We look forward to seeing you again soon.

March 15, 2017

Required Maintainence Service-2014 Scion XB Beth was very personable and very friendly. She treated me as if I was guest in her home. Very pleased with the service. Wait time excellent. I loved More

by Celina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2017 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. Please let us know anytime we can be of assistance and we look forward to seeing you again.

March 13, 2017

Awesome Service!!! Beth was wonderful to work with!!! She was very professional and knowledgeable and she took the time to explain everything to me. I highly recommend More

by rickmyhand23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2017 -

Frankfort Toyota responded

Thank you for coming in. We appreciate your business.

March 03, 2017

Service Dept. Georgie Is always a pleasure to deal with. She always has a welcoming smile and goes above and beyond to make you feel welcome. She certainly knows To More

by Tommy Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Frankfort Toyota responded

Thank you so much for your patronage over the years.

July 15, 2016

Great Service Department I take every one of my vehicles to Frankfort Toyota to be serviced and everytime they exceed my expectations. They take care of all my needs with all More

by dnclay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2016 -

Frankfort Toyota responded

We take the old adage "take care of your customers and they'll take care of you" to heart. Thank you for this amazing feedback and thank you for being a part of our Frankfort Toyota family!

June 01, 2016

Sales and Maintenance Excellence In March of this year in for maintenance on my Tacoma. Had been tossing around about buying a automobile, but no serious looking. While there saw an a More

by Ellen##*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Spillman, Josh Bruce
Jul 06, 2016 -

Frankfort Toyota responded

Thank you for the great feedback! Josh takes great pride in taking care of his customers needs and it sounds like your experience was no different. We're happy to hear that you are loving your new Scion! We look forward to seeing and assisting you in the future!

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