Frankfort Toyota - Service Center

Excellent Service Miss Kaiser was very professional, courteous, and always very delightful to work with. I have been at this location several times and she always seems Miss Kaiser was very professional, courteous, and always very delightful to work with. I have been at this location several times and she always seems to be in a good mood and helpful. I was 30 minutes early , asked if I should wait and she said I could come on in. I truly appreciated that because I live all the way in Georgetown, Ky., and you never know what the traffic is going to be like. I drive this far because I trust the service here. But I really trust Miss Kaiser. She's a keeper. More

2018 prius friendly staff. had prius to test drive. easy people to work with. Dan Hicks was very knowledgeable about Prius. Clay Guthrie was very knowledgeable friendly staff. had prius to test drive. easy people to work with. Dan Hicks was very knowledgeable about Prius. Clay Guthrie was very knowledgeable about syncing my apple iphone to the Prius. i came in to service my 2007 Prius, which i bought at this dealership, and came out with a 2018 Prius. More

Fabulous, friendly sales and service Salesperson Skeet Tuttle always deals straight and with a smile. I've bought my cars from her for over 20 years. Service tech Georgie Ricketts knows Salesperson Skeet Tuttle always deals straight and with a smile. I've bought my cars from her for over 20 years. Service tech Georgie Ricketts knows her stuff and works with my schedule. More

Outstanding Responsiveness and Service I came in at 5:45 PM. My brake lights would not go off. I intended to drop of my car for next day service. Johnny Case as the manager on duty. He I came in at 5:45 PM. My brake lights would not go off. I intended to drop of my car for next day service. Johnny Case as the manager on duty. He immediately understood the issue and my urgency to get this resolved ASAP. He had the service department look at it immediately and they determined that it was a minor problem and fixed it on the spot. Johnny's customer first attitude is outstanding and is why I will be coming to Frankfort Toyota for all my auto service needs in the future. More

Great experience! I had an appointment to get new transmitters programed for my 2017 Tacoma SR. Unfortunately my truck doesn't have the capability to support that f I had an appointment to get new transmitters programed for my 2017 Tacoma SR. Unfortunately my truck doesn't have the capability to support that feature even though it has power door locks. My service advisor Johnny said there was a possibility that it would work but couldn't guarantee it. They were straightforward and fair with me, who could ask for more. More

Quick and easy. They always get my vehicle right in for service at the appointment time. I usually wait in the lounge, it is very nice and comfortable. My 10 year old They always get my vehicle right in for service at the appointment time. I usually wait in the lounge, it is very nice and comfortable. My 10 year old likes playing the XBOX in the kids room. Love my Toyota. More

Wonderful care and friendly dealership We have now purchased three cars through this dealership. We have also always had these cars serviced at the dealership. The staff are so welcoming an We have now purchased three cars through this dealership. We have also always had these cars serviced at the dealership. The staff are so welcoming and courteous. The show room is beautiful, and the service area and waiting room is top of the line. We have recommended this service to friends and have converted one for sure and possibly a second. Great care given here. More

Very pleased with Beth Kaiser My vehicle had a bad vibration and the issue was resolved by the dealership after 3 attempts to balance tires by a local tire store . Beth Kaiser My vehicle had a bad vibration and the issue was resolved by the dealership after 3 attempts to balance tires by a local tire store . Beth Kaiser was very helpful , pleasant , and concerned with my problem . More

My new 2017 Camry My experience with you all was wonderful. I would like to especially thank Beith Kizer and David Burnside for all they do and have done for me... My experience with you all was wonderful. I would like to especially thank Beith Kizer and David Burnside for all they do and have done for me... More

Meeting expectations for 14 years, Frankfort Toyota is #1. I can always count on friendly, "familiar" faces at Frankfort Toyota. Eric Clark has assembled a staff of well-trained employees that are helpful wit I can always count on friendly, "familiar" faces at Frankfort Toyota. Eric Clark has assembled a staff of well-trained employees that are helpful without being pushy. From new car purchases with Skeet Tuttle to all my maintenance and service needs with Georgie Ricketts, I have been a very satisfied customer for the last 14 years. More