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Frankfort Toyota - Service Center

Frankfort, KY

4.9
400 Reviews

400 Reviews of Frankfort Toyota - Service Center

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December 26, 2018

Doug is awesome! Bought my car at Toyota of Frankfort and no one works on it but them. Great service department they make you feel like family and let you know they ca More

by Patricia Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Dec 26, 2018 -

Frankfort Toyota responded

We appreciate your patronage and confidence in us very much. Thank you for your business.

December 24, 2018

Great products and service Very pleasant and helpful staff. Service dept is fast and informative. The waiting area is very comfortable and the snacks and bottled water are appr More

by Gwinnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Frankfort Toyota responded

We appreciate you choosing us for your automotive needs. Thank you for your business.

December 22, 2018

Great service The staff is amazing! So friendly. They went above and beyond. I came in for a simple oil change and they cleaned the upholstery. I couldn’t believe i More

by Annb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Hensley
Dec 26, 2018 -

Frankfort Toyota responded

Thank you for your business. It is our pleasure to serve your automotive needs. Please let us know anytime we can help you.

December 22, 2018

Professional and prompt, however a bit pricey. Service employee (Georgie) was friendly and accommodating. She kept me posted as to service questions, pricing, pickup time etc. Service area very cl More

by Eddie430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Frankfort Toyota responded

Thank you for your business and recommendation. We appreciate it very much.

December 21, 2018

All around great dealership. Sales and service is second to These guys always go the extra mile. They always take good care of my truck. Super friendly staff and very knowledgeable. My forever dealer More

by Birddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Gorth
Dec 26, 2018 -

Frankfort Toyota responded

You are very welcome. Thank you for your business and confidence in Frankfort Toyota.

December 21, 2018

Replace bad battery. Under warranty I had great service and very friendly atmosphere. My waiting time was not long and the waiting area is very comfortable. I was able to get an appoint More

by cable51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Frankfort Toyota responded

That's wonderful to hear. Thank you for your business and please let us know if we can be of assistance.

December 21, 2018

Very professional employees The employees at Frankfort Toyota are very professional and very attentive to me and my vehicle. Great prices for tires and service, and they know wha More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Frankfort Toyota responded

Thank you for your business and the review. We are always happy to help in any way that we can.

December 13, 2018

Great Service! I love my Avalon! Even though my car is a 2010, I still want it serviced at this dealership because they will take good care of you. Doug Doris know More

by White4155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Doris
Dec 14, 2018 -

Frankfort Toyota responded

Thank you for your business. Doug's many years as Service Manager and commitment to service shines throughout his department. Please let us know anytime we can be of assistance.

November 09, 2018

Great experience My husband and I have both bought vehicles here. Our experience has been great. Also want to commend Beth in the service department. Her helpfulness a More

by lana228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Booth
Nov 12, 2018 -

Frankfort Toyota responded

Thank you for your business and recommendation. Beth has been with us for many years and we are very fortunate to have her on our team.

October 27, 2018

Excellent We are very pleased with Frankfort Toyota. The service department is fast, thorough, and trustworthy. We also appreciate Beth's willingness to help More

by J. Bradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Frankfort Toyota responded

Thank you very much for your business. We always look forward to seeing you and please let us know any time we can be of assistance.

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