Frankfort Toyota - Service Center

Car was purchased and has been serviced at Frankfort Toyota since. Was last serviced on July17th for oil change. Was given a list of everything that was checked during service 1 of them being the brake Toyota since. Was last serviced on July17th for oil change. Was given a list of everything that was checked during service 1 of them being the brake fluid. Today Sunday August 29th my wife was on her to Lexington when the brake light, Abs light came on she turned around and came back home. As it turns out it was completely out of brake fluid but the funny thing is it is parked in a garage and no signs of leaks of any type.Obviously someone is not doing the job they are being paid to do. Thankfully she wasn’t involved in a wreck because of someone’s negligence. BE AWARE!!! More

I had a blowout on Sunday, took it in to Johnny that Monday, I had a new tire on Tuesday. I had a few questions he took the time to answer for me, very very professional, very helpful, very nice! I love Monday, I had a new tire on Tuesday. I had a few questions he took the time to answer for me, very very professional, very helpful, very nice! I love Frankfort Toyota and the whole team! More

I was stranded four hours from home. My Camry was towed to Toyota. No rental was available. As I frantically looked at the Avalon, Greg calmly answered all my questions thank you Greg. to Toyota. No rental was available. As I frantically looked at the Avalon, Greg calmly answered all my questions thank you Greg. More

Awesome service. Very nice waiting room, with drinks and snacks! Employees are very courteous and attentive. Semi-yearly service only took about half an hour. snacks! Employees are very courteous and attentive. Semi-yearly service only took about half an hour. More

Frankfort Toyota is absolutely wonderful. They were able to work in my appointment although it was necessary for me to arrive later than my scheduled time. The service was prompt and excellent, and everythi to work in my appointment although it was necessary for me to arrive later than my scheduled time. The service was prompt and excellent, and everything was explained thoroughly. The customer lounge area was lovely with great refreshments! More

They are great. Everyone is very friendly and helpful. They always review everything with you car before they fix anything. The service person always go way beyond to be helpful They always review everything with you car before they fix anything. The service person always go way beyond to be helpful More

Johnny Case stayed on top of what needed to be done on Johnny Case stayed on top of what needed to be done on my Tacoma during a scheduled service. In addition he was aware of 2 recalls/ warranty related Johnny Case stayed on top of what needed to be done on my Tacoma during a scheduled service. In addition he was aware of 2 recalls/ warranty related matters and took the initiative to coordinate the necessary actions required and, he arranged shuttle transportation for me. All of these were done in an outstanding manner More

Excellent service department. Routine service is always fast and efficient. Geogie and Johnny are very knowledgeable. They are always a pleasure to work with. Only Toyota service department I take my veh fast and efficient. Geogie and Johnny are very knowledgeable. They are always a pleasure to work with. Only Toyota service department I take my vehicles to. More

Don’t know a lot about the dealership but the service department is outstanding!!!! They have all been courteous and so very helpful. This is one of the very important things I look at when buying a vehi department is outstanding!!!! They have all been courteous and so very helpful. This is one of the very important things I look at when buying a vehicle. More

Each person I came into contact with was kind, thoughtful, and professional. I’ll definitely be back. Ms. Keiser was the best service rep I’ve ever had the pleasure of dealing with. thoughtful, and professional. I’ll definitely be back. Ms. Keiser was the best service rep I’ve ever had the pleasure of dealing with. More