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Frankfort Toyota - Service Center

Frankfort, KY

4.9
400 Reviews

400 Reviews of Frankfort Toyota - Service Center

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January 05, 2019

Great Folks I have gone to their service department twice to get recall work done. I was blown away with their professionalism and positive customer service. Alth More

by mstratt72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Frankfort Toyota responded

We are happy to have you as a customer. Thank you for choosing Frankfort Toyota.

January 05, 2019

Yes queen I love you so much Geogie. What a great person and an even better friend. I would totally go ice fishing with her again sometime. Let’s play quidditch More

by FriendofGeogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Frankfort Toyota responded

Thank you for your business. Please do not hesitate to let Georgie know should you have any questions.

January 04, 2019

Routine Maintenance Oil change, tire rotation, and maintenance inspection. Scheduled service was done quickly. Service staff was very friendly and helpful. Waiting room w More

by Rick2963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your maintenance needs. We appreciate your business and look forward to seeing you again in the future.

January 03, 2019

Getting tires replaced It took 4 hours to put new tires and change oil but i also ubderstand there was some issue with lock nuts. The dealer kept me appraised od situation. More

by 2015 Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Frankfort Toyota responded

Unfortunately this is a problem we face often with the factory locking lug nuts. We appreciate your patience with us and thank you for your business.

January 02, 2019

Excellent Service Wonderful service department. Service crew always friendly and helpful. We bring both out Toyota vehicles to the Frankfort Toyota service department More

by Love my Fft Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Frankfort Toyota responded

Thank you for your business. It is our pleasure to assist you in any way that we can.

January 02, 2019

Excellent service dept Very professional and courteous. Information is provided upfront, any issues brought to my attention. They have repaired issues other local dealershi More

by Morganscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Frankfort Toyota responded

Thank you for your business and faith in us. We appreciate you choosing Frankfort Toyota for your servicing needs.

January 02, 2019

Great Service, Quick and Professional Frankfort Toyota service is outstanding. You are greated at the door and service is completed professionally and quickly. I highly recommend them for More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs. We appreciate your business and recommendation.

January 01, 2019

Quick service as always. Very convenient. Shuttle service offered, nice waiting area with refreshments & comfortable seating areas . Staff is always very friendly. More

by Jay9763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate your business.

January 01, 2019

Great dealership. Frankfort Toyota is great. Good people that know how to work with others and they stand by their work. The prices are not bad and they will give disco More

by Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for your business. Please let us know if we can be of assistance.

January 01, 2019

Fabulous dealership! I would recommend Frankfort Toyota for anyone who wants to purchase a Toyota! They are great to deal with, more fair on price than most dealers in Ce More

by Sue H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris, Clay Guthrie
Jan 02, 2019 -

Frankfort Toyota responded

Thank you for your business. We appreciate you choosing us for your buying experience.

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