Frankfort Toyota - Service Center

Always great experience I have been very impressed with the level of service and affordability of service for my vehicle. I don’t feel pressured and know that what they recom I have been very impressed with the level of service and affordability of service for my vehicle. I don’t feel pressured and know that what they recommend d is needed. More

5000 mile check up I was in and out in under 30 minutes! Great customer service! My customer rep, Beth was awesome, she made sure that I knew where everything was since I was in and out in under 30 minutes! Great customer service! My customer rep, Beth was awesome, she made sure that I knew where everything was since it was my first service appointment. More

Parts not in for scheduled warranty work Brought my wife's car, 2010 Prius into have recall work, regularly scheduled service, and extended warranty work completed. Called the previous week ( Brought my wife's car, 2010 Prius into have recall work, regularly scheduled service, and extended warranty work completed. Called the previous week (6 business days in advance) to schedule the work and ensure that parts would be in. Took time off work. Arranged to get my wife to work and back home. Arrived at dealership to have work completed and was later told they DIDN'T have the right parts to complete extended warranty work. This was the second time we've attempted to complete this particular job, by the way. So now, we are going to have to arrange to bring the car in again, to have work the job completed. More

Service department The staff are always very friendly and helpful; they promptly process my vehicle, do a great job on repairs and maintenance, and let me know once my v The staff are always very friendly and helpful; they promptly process my vehicle, do a great job on repairs and maintenance, and let me know once my vehicle is ready. More

Always quality service The service is always good quality. The team is friendly and a efficient. We will always bring our Toyota to this dealership for service and repair. The service is always good quality. The team is friendly and a efficient. We will always bring our Toyota to this dealership for service and repair. More

Great service Great service! Excellent customer service and quick in work. Would recommend this dealership to others any time. They provided a great detailed report Great service! Excellent customer service and quick in work. Would recommend this dealership to others any time. They provided a great detailed report of the serving and condition of my vehicle. More

Excellent service and very good communication Thorough check of my vehicle. Customer service was excellent. Shuttle service was quick and very easy to use. I was very happy with my service. Thorough check of my vehicle. Customer service was excellent. Shuttle service was quick and very easy to use. I was very happy with my service. More

Great service Every visit for service has been great. Always ready for me, I don’t have to wait and they take care it all my service issues quickly. If they have to Every visit for service has been great. Always ready for me, I don’t have to wait and they take care it all my service issues quickly. If they have to order parts it is still a very quick turnaround. John has been super helpful too. More

Great service department! I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting area. If a loaner is needed they have no problem giving you one, if it is available. More

Well done Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Wil Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Will use this department again. More