Back

Frankfort Toyota - Service Center

Frankfort, KY

4.9
401 Reviews

401 Reviews of Frankfort Toyota - Service Center

Sort by
July 16, 2019

Vehicle Maintenance I dropped my car off for an oil/lube/filter change and was quickly informed that my battery was nearly discharged. I requested that it be replaced an More

by Leo Williamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris, Austin Beasley
Jul 18, 2019 -

Frankfort Toyota responded

Thank you for your business Leo. We are happy to make servicing here so convenient for you. Please let us know should you need anything or have any questions.

July 16, 2019

Outstanding Service I have never been treated so well anywhere else. The waiting room was exceptional, everyone was extremely friendly, and I was updated by the tv in the More

by Mudshovel1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your servicing needs. The status screen in the waiting lounge has been a big hit with our guests and we are so pleased to have your business. Thank you again.

July 16, 2019

New tires Excellent service. Tires were most reasonable I found. Work was timely and efficient. Beth researched options available and helped me decide on the More

by Mamaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Frankfort Toyota responded

Fantastic. Thank you for your business.

July 16, 2019

Fix on the fly I was in Frankfort for meetings when my car had difficulty starting. I brought it in to Frankfort Toyota without any notice, and the immediately deter More

by abird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Frankfort Toyota responded

So pleased we could be of help to you in a pinch. Thank you for your business.

July 15, 2019

great experience Great experience with Beth. She was very helpful. I had all my questions answered. I didn’t have to wait as long as they said. More

by KPerry52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Frankfort Toyota responded

That is wonderful to hear, we do try our best to get vehicles finished on time. Thank you for your business.

July 15, 2019

Service The service was fast and great. The service attendant who took care of me was friendly and knowledgeable. The waiting time was reasonable and the wa More

by Horse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Jul 16, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate your business.

July 15, 2019

Always Great Service! Everyone in the service dept. is fantastic! I would recommend them to anyone looking to service their vehicle! Have always taken great care of me and More

by DogLuvr106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Jul 16, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for your patronage of Frankfort Toyota. Please let us know any time we can be of assistance or answer any questions.

July 15, 2019

Service All personnel are professional and courteous. Work is performed in a timely manner. Any issues are explained completely. Customer waiting area is b More

by NancyFulks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Frankfort Toyota responded

We appreciate your business over the years Nancy. It is always a pleasure to see you.

July 10, 2019

Best Toyota Dealer in the state of Kentucky I have been going to Frankfort Toyota for about 5 years now, I have had to use other Toyota dealers from time to time and I can say without a doubt th More

by Cartera76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kaiser, Judy Hensley
Jul 11, 2019 -

Frankfort Toyota responded

Thank you for your continued support over the years. We appreciate your business and will see you again soon.

July 08, 2019

June 26, 2019 Service Another great service. Beth Kaiser in Service Department did a great job as always. I feel she takes a personal interest in me and my car. Won't tell More

by KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Frankfort Toyota responded

It is our pleasure to assist you, thank you so much for your business.

...
25
...