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Frankfort Toyota - Service Center

Frankfort, KY

4.9
401 Reviews

401 Reviews of Frankfort Toyota - Service Center

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August 05, 2019

Very fast and thorough service Very fast, courteous service on my Camry after a ground squirrel decided to have lunch on my wiring harness . Georgie Ricketts worked with my insuranc More

by Salesgaines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Cornish
Aug 05, 2019 -

Frankfort Toyota responded

We are sorry to hear that this happened to you. Unfortunately this is becoming a more and more common repair we are seeing. Please let us know if you have any questions or concerns.

August 05, 2019

Great service as always I always receive great friendly service st Toyota of Frankfort.. The staff is knowledgable and repairs are made in a timely manner. I highly recommend More

by Zman0927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Frankfort Toyota responded

Thank you for your business and the recommendation. We appreciate you choosing us as your Service center of choice.

August 01, 2019

Great service visits. Never disappointed. Very friendly, welcoming staff. Sometimes the wait can be a bit but the waiting area and atmosphere makes up for that, as More

by WAkers19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 02, 2019 -

Frankfort Toyota responded

Thank you very much for continuing to service with us. We appreciate your business and please let us know when we can be of help.

August 01, 2019

Service Had an appointment to get 2019 Highlander serviced. Service was prompt with no issues. Waiting area is very comfortable with water, coffee and doughnu More

by DC100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Frankfort Toyota responded

Thank you for servicing with us. We appreciate your business.

August 01, 2019

Great service as usual I took my Camry to Frankfort Toyota yesterday and received excellent service as I always do. The service person, Georgie, got me checked in quickly an More

by AE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Frankfort Toyota responded

We appreciate your coming in and giving us the opportunity to service your vehicle. Thank you for your business and please let us know if you have any questions.

July 31, 2019

battery/cabin air/engine air From writing up the work ticket to receiving my car back with work completed, everything was excellent! All service that I received met or exceeded m More

by Randy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kaiser also needs 5 stars, Doug Doris
Aug 02, 2019 -

Frankfort Toyota responded

Thank you for your business Randy. Our Service Department staff has been with us for many years and they do an outstanding job assisting our guests.

July 31, 2019

Excellent Service I always receive excellent service at this dealership. The service advisors are always friendly and always tell me if there is a way to save a little More

by girtonjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Aug 02, 2019 -

Frankfort Toyota responded

Wonderful to hear, Thank you for always returning to us for service. Your business is very appreciate here and please let us know if we can be of assistance.

July 31, 2019

Awesome customer service. Georgie was very helpful during my recent visit to Toyota. She explained all of the necessary services my Camry needed and made sure I received all of More

by Aquinn07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Frankfort Toyota responded

We here at Frankfort Toyota are thrilled to have your business. Thank you for servicing with us and we are looking forward to seeing you again in the future.

July 30, 2019

Great service Tire rotation and oil change went well. No complaints Jessica was new to me but was very helpful and friendly. Also checked into re leasing but it' More

by Melony.stephenson32571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 30, 2019 -

Frankfort Toyota responded

We appreciate your business. Thank you for servicing with us.

July 30, 2019

Always friendly and helpful I always enjoy my service experience at Toyota of Frankfort. Staff are helpful and customer oriented. They are informative without being pushy. I will More

by Rosemary
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Frankfort Toyota responded

We certainly appreciate that here at Frankfort Toyota. Thank you for your business.

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