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Frankfort Toyota - Service Center

Frankfort, KY

4.9
401 Reviews

401 Reviews of Frankfort Toyota - Service Center

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August 13, 2019

Good PR and service I have been pleased with client treatment and service every time I have worked with Frankfort Toyota --buying my car and getting it serviced there. More

by RAV4 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Aug 19, 2019 -

Frankfort Toyota responded

We are thrilled to have your business and faith in us, Thank you for choosing Frankfort Toyota.

August 13, 2019

Great service! I am a first time buyer at Toyota of Frankfort and in the year I’ve owned my 4 Runner I couldn’t be more satisfied with the terrific service departmen More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Aug 19, 2019 -

Frankfort Toyota responded

Wonderful! We are thrilled to hear you are enjoying your experience with us. Thank you for your business.

August 10, 2019

Excellent Service! Excellent service team! Very friendly and professional. Thoroughly explain everything and expected costs, so no surprises. Nobody but Frankfort Toyota More

by megaroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians Kenneth and Dustin
Aug 19, 2019 -

Frankfort Toyota responded

Those technicians are the industries finest and we are so lucky to have so many Master technicians in our Service Department. Thank you for your business and rest assured that your vehicle is with the best when its in our care.

August 07, 2019

Service Department Is The Best! John at Frankfort Toyota Service Department is kind and helpful. John answers any questions I have about my Toyota. The technicians do a great job at More

by rlippert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Frankfort Toyota responded

We appreciate your business and thank you for the trust in our Service Department.

August 07, 2019

Prompt and friendly First time getting my car serviced and the service was prompt, efficient and staff were all very friendly. Everyone went out of their way to make me f More

by FirstToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Frankfort Toyota responded

Thank you for choosing to service with us, we appreciate your business. Please let us know if you have any questions after your service visit.

August 07, 2019

Frankfort Toyota always takes care of my vehicle and me too. Staff is always courteous makes sure I'm taken care of and their quality of work is great. Would recommend to any one they treat you like family. More

by MCM
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Frankfort Toyota responded

It was wonderful to read your review, that is the atmosphere we strive to create here. Thank you very much for your business.

August 06, 2019

Good fast service I enjoy coming to this Toyota dealership. The staff is always friendly and see is fast. Nice waiting room. Always offer nice treats to eat and coffee. More

by Smith, Bentley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Frankfort Toyota responded

And we enjoy having you, Thank you for your business. It's always a pleasure to see you.

August 06, 2019

Awesome experience! Service department was very accommodating!! They provided fast service and more than pleasant to deal with!! Would recommend highly to anyone needing More

by RN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Aug 07, 2019 -

Frankfort Toyota responded

Thank you for servicing with us, we appreciate your business and look forward to seeing you again.

August 06, 2019

Service department had good customer service. Quality of work appears good. New key made and programmed and oil change. Labor charges should have been more More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Judy Hensley
Aug 07, 2019 -

Frankfort Toyota responded

Thank you for servicing with us. We appreciate your business and please let us know when we can be of assistance or if you have any questions.

August 06, 2019

Worth the wait! They will directly tell you what your car needs to be repaired before they start. They finish in a timely manner. In the waiting room, it comes in h More

by daisyzapata1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Jones, Austin Beasley
Aug 07, 2019 -

Frankfort Toyota responded

Thank you for servicing with us, we appreciate your business and trust in us.

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