Frankfort Toyota - Service Center

Friendly, thorough and clean! We recently purchased a 2000 Lexus using Facebook marketplace. We checked our VIN on carfax, but wanted a thorough knowledge of the car. Beth set us r We recently purchased a 2000 Lexus using Facebook marketplace. We checked our VIN on carfax, but wanted a thorough knowledge of the car. Beth set us right up with a Toyota master mechanic. He found several things that need to be addressed and we went ahead with the repairs. They were friendly and helpful from start to finish. When my wife came with me to pick up the car she commented on how bright and clean their shop was. They will continue to be our service center for our new/old car. More

Always great! The service department has always been so fast, helpful, and accommodating to my schedule! The people there are so nice and I usually get helped by Be The service department has always been so fast, helpful, and accommodating to my schedule! The people there are so nice and I usually get helped by Beth and she is great! More

2008 SR5 purchased new Frankfort Toyota. I purchased my 2008 SR5 new, October 2008. All service preformed by Frankfort Toyota. Current mileage 209480. Beth Kaiser is the greatest. Thank yo I purchased my 2008 SR5 new, October 2008. All service preformed by Frankfort Toyota. Current mileage 209480. Beth Kaiser is the greatest. Thank you Beth! More

Maintenance The staff at Frankfurt always make me feel at home. They care for you like family. They go out of their way and always explain things. The staff at Frankfurt always make me feel at home. They care for you like family. They go out of their way and always explain things. More

Service dept fit me in with little notice Always satisfied with this service dept! Beth fit me in when I had an unexpected out of state trip that came up. They are always friendly and accommod Always satisfied with this service dept! Beth fit me in when I had an unexpected out of state trip that came up. They are always friendly and accommodating. Thank you! More

Great customer service Very polite staff and always going out of their way to make it a good experience. The email and phone call reminders are always welcomed. Very polite staff and always going out of their way to make it a good experience. The email and phone call reminders are always welcomed. More

Great service Staff was ready for me when I arrived, no waiting time. Service was performed efficiently (oil change), in and out quickly. I also appreciate the co Staff was ready for me when I arrived, no waiting time. Service was performed efficiently (oil change), in and out quickly. I also appreciate the comfortable customer waiting area and beautiful and clean restroom. I had one of my granddaughters with me and she enjoyed the kid's area, that kept her occupied the entire time. The free snacks and free water aren't bad either...lol. More

It was fine I was told my front brakes were making a noise not the back ones. She told me they were safe but I could replace them if the noise was bothering me. I I was told my front brakes were making a noise not the back ones. She told me they were safe but I could replace them if the noise was bothering me. It was a little confusing. I was told they were after market brakes and didn't know what that meant either. More

Fantastic on time professional Because they have always been a quality dealership and plan to do business there again! I am pleased thatI was in and out of there in 45 minutes! Because they have always been a quality dealership and plan to do business there again! I am pleased thatI was in and out of there in 45 minutes! More

First time with a sour taste with customer service First time with a sour taste with a customer service rep, never had that b 4 so I’m just guessing it was a bad time for them. First time with a sour taste with a customer service rep, never had that b 4 so I’m just guessing it was a bad time for them. More