Frankfort Toyota - Service Center

Great service Had appointment. When I arrived, they were ready for me and started work immediately. Very professional. All employees I encountered were friendly. Wo Had appointment. When I arrived, they were ready for me and started work immediately. Very professional. All employees I encountered were friendly. Work was done in a timely manner, and soon they had me rolling out!! (Side note: the waiting area is a 10 out of 10!) More

Always friendly and helpful! I love a Frankfort Toyota! Everyone is always so friendly and informative. They go out of their way to make you comfortable, answer questions, and mak I love a Frankfort Toyota! Everyone is always so friendly and informative. They go out of their way to make you comfortable, answer questions, and make you feel like a valued customer. They make me loyal to the Toyota brand. More

Great customer service I've been here twice and was well taken care of. Easy to set appointments, friendly & professional staff. All are helpful and competent. I appreciated I've been here twice and was well taken care of. Easy to set appointments, friendly & professional staff. All are helpful and competent. I appreciated the offer of free shuttle service. More

Pleasant experience with excellent service Staff was very friendly and explained the plans on maintenance and time expected up front. Made the wait comfortable in their lounge with fresh coffee Staff was very friendly and explained the plans on maintenance and time expected up front. Made the wait comfortable in their lounge with fresh coffee and sweets, which is right up my alley🙂 More

Great service I was treated nicely and was provided great service. The car work took a little longer than was expected so I was given a discount which I appreciated I was treated nicely and was provided great service. The car work took a little longer than was expected so I was given a discount which I appreciated More

Quick and efficient I had a 9a appointment for my 10,000 mile service. When I arrived the assistant was at my car when I stopped. She did her preliminary documentation, l I had a 9a appointment for my 10,000 mile service. When I arrived the assistant was at my car when I stopped. She did her preliminary documentation, led me to her desk, confirmed what I was there for, had me sign the sheet stating what the dealer was to do and I was leaving less than 60 minutes later. Quick and efficient. More

Quick and on time They were ready for me when I arrived for my appointment tire change Done within an hour Very efficient and friendly and answered my questions They were ready for me when I arrived for my appointment tire change Done within an hour Very efficient and friendly and answered my questions More

Always fast and excellent service when having my vehicle ser I have bought 2 vehicles from Frankfort Toyota, and have recommended them to several family and friends!! Super friendly and knowledgeable staff, and I have bought 2 vehicles from Frankfort Toyota, and have recommended them to several family and friends!! Super friendly and knowledgeable staff, and the service department is always fast, friendly and thorough!! More

Recall repair I called the dealer and got an appointment for the next day. My car was taken back as soon As I got in. I was escorted to a very comfortable waiting a I called the dealer and got an appointment for the next day. My car was taken back as soon As I got in. I was escorted to a very comfortable waiting area with coffee, donuts and an attendant. I read in a great chair for about an hour or so and was called for my car earlier than expected. It was a surprisingly enjoyable experience. My service person came back a few minutes before my car was done with an inspection sheet and ask if would like my air filters changed. I did not and was not pressured she was friendly and professional. Thanks! More

Service....simple oil change I scheduled service at 11;30 for an oil change and I left it and they weren't done with it by 2pm...I called at 2:30 for a lift back to dealership, a I scheduled service at 11;30 for an oil change and I left it and they weren't done with it by 2pm...I called at 2:30 for a lift back to dealership, and the poor driver was waiting in line at the county clerk's office....I finally got picked up and I made a big enough deal out of it my car was done when I got there at a little after 3pm. It should not take this long to do a simple oil change. I doubt I will be back, even if I was trying to save a few dollars. I would just pay full price,than to have to deal with this again. More