400 Reviews of Frankfort Toyota - Service Center
Above and beyond There was a small glitch in the after hours pick up of my vehicle and the service manager went above and beyond to make it right. He was apologetic an There was a small glitch in the after hours pick up of my vehicle and the service manager went above and beyond to make it right. He was apologetic and kind on the telephone when we spoke and made sure I got my vehicle and it wasn’t an inconvenience for me. More
Excellent service I love Toyota of Frankfort's service dept. Everyone is so friendly and knowledgeable. Scott went out of his way to address one of my needs. Thanks I love Toyota of Frankfort's service dept. Everyone is so friendly and knowledgeable. Scott went out of his way to address one of my needs. Thanks for a great job! More
Service visit I always receive friendly and professional service given in a timely manner. Clear explanation of service work and efficient payment process. Nice, cl I always receive friendly and professional service given in a timely manner. Clear explanation of service work and efficient payment process. Nice, clean waiting area with refreshments. More
Overall great dealership I bought my 2010 Toyota Prius in 2010, it has over 280K miles. It runs like a brand new one! They have serviced this vehicle from the first mile. Hav I bought my 2010 Toyota Prius in 2010, it has over 280K miles. It runs like a brand new one! They have serviced this vehicle from the first mile. Have always been upfront and honest. I recommend Toyota Of Frankfort for your next car and or next service! More
Tundra service Great people to work with. My appointment was at 8 am. They had my vehicle done by 9 am. The service adviser took the time to answer all the questions Great people to work with. My appointment was at 8 am. They had my vehicle done by 9 am. The service adviser took the time to answer all the questions I had concerning my vehicle. More
15,000 mile service Everyone friendly and very knowledgeable. Scott went out of his way to explain everything being done. The facility is very comfortable and coffee is Everyone friendly and very knowledgeable. Scott went out of his way to explain everything being done. The facility is very comfortable and coffee is good. More
Great Customer Service! I always have a pleasant time when getting my car serviced. Not only are they super nice, but they get stuff done quick! I just had a baby a couple mo I always have a pleasant time when getting my car serviced. Not only are they super nice, but they get stuff done quick! I just had a baby a couple months back and it is good to know I can get an oil change in half an hour! Mamas out there yall know how precious time is in between feedings. Lol my family loves this dealership. More
Routine service not routine treatment Beth was super. 60,000 mile service may be Toyota's routine but she treated me like I was the person of the day. Thank you Beth was super. 60,000 mile service may be Toyota's routine but she treated me like I was the person of the day. Thank you More
Great experience It was so easy to make an appointment online and the customer service representative , Johnny, was great to work with. The shuttle service made it eas It was so easy to make an appointment online and the customer service representative , Johnny, was great to work with. The shuttle service made it easy for me to drop off my vehicle and get to work. More
Toyota of Feankfort I had great service and the staff are always friendly!! I would recommend to any family and friends! We take all three of our vehicles there for servi I had great service and the staff are always friendly!! I would recommend to any family and friends! We take all three of our vehicles there for service and gave bought at least 3 cars there over the years. More