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Frankfort Toyota - Service Center

Frankfort, KY

4.9
401 Reviews

401 Reviews of Frankfort Toyota - Service Center

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October 03, 2019

Went in for 18 month maintenance and Scott was the person I worked with. They serviced my car in record time and were very professional and extremely friendly. More

by Foofietee
Recommend Dealer
Yes
Employees Worked With
Scott in the service dept and he is rated super awesome
Oct 04, 2019 -

Frankfort Toyota responded

Fantastic! Scott has been an incredible addition to our service drive and is an exceptional person. Thank you for your business and we are looking forward to seeing you again.

October 02, 2019

We have now used Frankfort Toyota for two services. They are very efficient, friendly and very thorough. They got me in at my scheduled time and made sure my questions were answered More

by Beth
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

Thank you for coming to us for your service needs. We appreciate your business and please let us know anytime we can be of assistance.

October 02, 2019

I love this place. They take great care of my Prius. They even dropped the styrofoam cups and went paper after I requested they be more environmentally conscious. Nice job! More

by Dstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric clark
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for your business and input. We are looking forward to seeing you again in the future.

October 02, 2019

Two thumbs up. Outstanding service from an outstanding Dealership. Highly recommend Frankfort Toyota. Thanks Mike, Eric, Steve and the entire crew for the special treatment! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

Thank you for your business Tim. Please do not hesitate to let us know if we can be of assistance.

October 02, 2019

Great service and usually quick! However there is too much correspondence. Received texts emails and calls before and after my appointment. One mode of communication would be enough. More

by Mamoor
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

Thank you for your business and the feed back. We appreciate your business and are currently reviewing our reminder and follow up systems for customer contact.

October 02, 2019

By far, the service at frankfort Toyota is top notch. As busy as they are, every single one of them are always ready to assist you in any of your needs. I am absolutely impress and grateful to have gone to More

by Vonnes
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

It was our pleasure to assist you, thank you for choosing Frankfort Toyota for your servicing needs.

October 02, 2019

I have taken my vehicles to Frankfort Toyota for all services for decades! They are the BEST! Additionally, Beth Kaiser is the best of the best!! She is thorough, extremely knowledgeable, and never miss More

by Knipitz
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

We are so thankful to have you as a life long customer and appreciate your continued patronage of Frankfort Toyota. Beth is absolutely top notch and is an invaluable presence in our service drive. We count ourselves fortunate to have her decades of experiences on board with us.

October 02, 2019

Always a great service experience, they never push unnecessary services on you, always helpful, and enjoyed the chocolate chip cookies on my most recent visit More

by DCurtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

Thank you for coming in and entrusting us with the care of your vehicle. We appreciate your business.

October 01, 2019

Service department is terrific! Personalized care. The customer service is helpful, friendly, and knowledgeable. The waiting area is comfortable, pleasant, and stocked with water, various coffees and snac More

by AjnmjjkN
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

It is wonderful to hear about your experience with us and noticed the personal attention we strive to give all of our guests. Thank you so much for your business.

October 01, 2019

I had my tires rotated & an oil change. They took me early, did a great job & bent over backwards to be ver y courteous & polite. More

by Jep
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for your business. We appreciate your confidence in us with the care of your vehicle.

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