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Frankfort Toyota - Service Center

Frankfort, KY

4.9
400 Reviews

400 Reviews of Frankfort Toyota - Service Center

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October 08, 2019

Very courteous and apply themselves to the customer Greg Woods is a great salesman he doesn’t pressure you. Darrell Cornish is a Is ver knowledable More

by C B
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Cornish, Judy Hensley
Oct 09, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. From Sales to Parts to Service our focus is always on the customer.

October 08, 2019

Pet-friendly, Fixed my brakes on a busy Saturday.. I stopped in Frankfort Toyota on my way from North Dakota to South Carolina due to a rear brake issue. The Service Dept. (Jessica K. & Johnny C.) fixe More

by Gary H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kaiser
Oct 09, 2019 -

Frankfort Toyota responded

Sorry to hear this happened to you on a road trip, we are glad we could be of assistance and get you back on the road. Thank you for your business and please let us know anytime we can be of assistance.

October 07, 2019

Great customer service. Always does an excellent job. Reviews the multi inspection to ensure us what's been done. Beth is super. She us always helpful. More

by Ron and Sandy
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Frankfort Toyota responded

We appreciate your faith in us. Thank you for choosing to service with Frankfort Toyota.

October 05, 2019

Friendly, Courteous, efficient and thorough. I have brought my Highlander there since 2004, and have had nothing but excellent service every time. I have worked with Beth Kaiser for the past 10+ More

by SusieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

It is our pleasure, thank you for entrusting us with the care of your Highlander for all these years. We appreciate your business and please let us know whenever we can be of help.

October 05, 2019

Super quick service and fantastic customer service with Beth! :) she has taken care of us several times and is always a pleasure to work with. More

by WAkers19
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for coming back to Frankfort Toyota for your service needs. We appreciate your business and please let Beth know anytime you are in need of assistance.

October 04, 2019

Awesome staff and always willing to do what it takes to make your trip like home. Nicest Toyota staff I’ve met. Always make sure to get what you ask for More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your servicing needs. We appreciate your business and look forward to seeing you again in the future.

October 04, 2019

I love Frankfort Toyota. From sales to parts to service, the employees go above and beyond. I won’t go anywhere else for service and I will definitely be buying my next vehicle here. More

by HappyCamper
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

Fantastic! That is wonderful to hear. Thank you for your faith in us, we appreciate your business.

October 04, 2019

Excellent customer service, clean environment, Excellent customer service, clean environment, convenient, time sensitive, easy drop off and pick up and the coffee and donuts hit the spot. Keep More

by JHOWARD605
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for your business and the review. We appreciate your feed back.

October 03, 2019

Frankfort Toyota’s service department is fantastic! The customer service is first class. I take all my vehicles there for service and the staff are always courteous, professional, and call me by name. More

by Jgalliers
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Frankfort Toyota responded

We certainly appreciate your business here at Frankfort Toyota. Thank you for choosing our service department for the care of your vehicles.

October 03, 2019

Went in for 18 month maintenance and Scott was the person I worked with. They serviced my car in record time and were very professional and extremely friendly. More

by Foofietee
Recommend Dealer
Yes
Employees Worked With
Scott in the service dept and he is rated super awesome
Oct 04, 2019 -

Frankfort Toyota responded

Fantastic! Scott has been an incredible addition to our service drive and is an exceptional person. Thank you for your business and we are looking forward to seeing you again.

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