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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

September 04, 2021

Leah Marcy was wonderful to work with! We were not planning anything snd just stopped in. We wound up by a car! We are thrilled with our new Highlander More

by Cm68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Marcy
Sep 07, 2021 -

Frankfort Toyota responded

Fantastic! Thank you for stopping in, we hope you are enjoying the Highlander and please let us know should you have any questions.

September 04, 2021

I was interested in purchasing a new 2021 RAV 4 XLE After calling a few dealerships and making my way around a few car lots,I decided to reach out to Frankfort Toyota. Billy O'Banion helped me get the exact More

by charleyblew123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Sep 07, 2021 -

Frankfort Toyota responded

Thank you for choosing us for your new RAV. We appreciate your business and please let Billy know should you have any questions.

September 02, 2021

Easy to deal with, no run around , quick and easy, 2nd car I’ve bought here, I appreciate the honesty in this day and time, More

by Juli Clowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Frankfort Toyota responded

Thank you for coming back to us for your automotive needs. We appreciate your business and are always happy to help you.

September 01, 2021

In January I was interested in purchasing a new 2021 Camry AWD. After calling a few dealerships and not receiving calls back in a timely manner, I decided to reach out to Frankfort Toyota. Billy O'Banio More

by Gmcguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Frankfort Toyota responded

Thank you for choosing us for your Camry Andrew. We appreciate your business and patience with us during these challenging times. Please do not hesitate to let us know any time we can be of help to you.

August 29, 2021

Car was purchased and has been serviced at Frankfort Toyota since. Was last serviced on July17th for oil change. Was given a list of everything that was checked during service 1 of them being the brake More

by T.Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Tech
Aug 30, 2021 -

Frankfort Toyota responded

During maintenance we add up to 1 gallon of washer fluid, of course the oil itself is changed, transmission fluid is checked when possible as most transmissions are sealed and can not be checked anymore, and brake fluid level is visually checked but is never added too or topped off as a low fluid level would indicate a safety issue and a repair is needed so in those cases we recommend having a Technician diagnose the problem. In that closed system the brake fluid had to go somewhere so it has leaked at some point between July 17th and August 29th. Please contact the Service Department or our Customer Relations Manager ,Kelly Buffin, as soon as possible for safety reasons so the leak can be diagnosed. Update: 8/31/21 Upon further investigation it was discovered that brake work was done at another location sometime after the July 17th visit at Frankfort Toyota. We will not be held responsible for repair attempts,or their outcomes, that we did not perform.

August 20, 2021

Greg Woods was great to work with. My 2nd Toyota in 11 years and both have been with Toyota in Frankfort. Big thanks to Greg for making it stress free and thanks to Dan for the closing it up with laughs. More

by Stephaniehouse71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Frankfort Toyota responded

You are very welcome, It was our pleasure to assist you. Thank you for your business and please do not hesitate to let us know should you need anything.

August 19, 2021

I worked with Chris for years purchasing vehicles for our company and had excellent experiences. This was the first time personally-Great job as always. More

by tsamcgill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Frankfort Toyota responded

It is always a pleasure to see you. Thank you for continuing your business with Frankfort Toyota for your personal vehicle and please let us know should you have any questions.

August 19, 2021

Greg is great to work with. He's honest, straightforward, and genuinely cares about his customers. My husband has purchased his last two vehicles from Greg. I had been looking for a car for More

by alisonwaldridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Frankfort Toyota responded

Thank you for giving us the opportunity to earn your business. It was wonderful to hear about your experience with Greg. We appreciate your business and look forward to seeing you again in the future.

August 19, 2021

Dave made the car acquisition fun and easy. Thanks to him and the whole Frankfort Toyota team. Would recommend the dealership to friends and family. More

by Linda.benton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Frankfort Toyota responded

It was our pleasure . Thank you for your business and recommendation.

August 18, 2021

They are all nice to deal with. BUT Billy O'Banion is the best and kindness salesman we have ever dealt with. I believe most of our family has bought cars from hi. More

by janetsue.wilhoite
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your automotive needs. Should you have any questions please do not hesitate to let Billy know.

Aug 20, 2021 -

janetsue.wilhoite responded

You bet..Billy is a good guy and a very nice salesman.

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