Frankfort Toyota

I have now purchased 3 vehicles from Frankfort Toyota and will keep going to them for my future vehicle needs. Each time I've purchased from Mr. Burnside and definitely recommend using him! He is very easy will keep going to them for my future vehicle needs. Each time I've purchased from Mr. Burnside and definitely recommend using him! He is very easy to work with and is very knowledgeable on the vehicles on the lot. With him, the process is straight forward and there is no pressure ever to buy. More

Leah Gardner was my salesperson and was professional, knowledgeable and a delight to work with when I found the vehicle I wanted, on-line, at Frankfort Toyota. Leah stayed in touch with me for the few we knowledgeable and a delight to work with when I found the vehicle I wanted, on-line, at Frankfort Toyota. Leah stayed in touch with me for the few weeks before my new Camry Hybrid was manufactured, May 19, in Kentucky. When I was unable to rent a vehicle in Ohio to drive to Frankfort, Leah stayed engaged and met me at the airport to pick up my 2022 Toyota Hybrid Camry. Leah patiently spent time to familiarize me with the features of the new Camry Hybrid, including the communication system and all of the safety features. Frankfort Toyota dealership treated me like their long-lost Mother and had me on my way back to Ohio, in very short order. The staff was also most pleasant and helpful so Frankfort Toyota is tops in my book. . More

My salesperson Leah Marcy was really nice and helpful in getting my new car to me. She communicates well and I have nothing but nice things to say about her! getting my new car to me. She communicates well and I have nothing but nice things to say about her! More

I found the car online. It was there when we arrived. Steve was so helpful. I was able to drive it home to think about it. Steve and Mike came to my house to do the paperwor It was there when we arrived. Steve was so helpful. I was able to drive it home to think about it. Steve and Mike came to my house to do the paperwork. Steve took the car back to get it detailed. You can’t ask for better service! More

Very good service and dependable, no pressure sales. Trustworthy. Salesman listened to needs and helped us make the right decision without feeling pressured Trustworthy. Salesman listened to needs and helped us make the right decision without feeling pressured More

Billy O’Banion is wonderful. We have bought 3 cars from him!! Thanks for all your help! We have bought 3 cars from him!! Thanks for all your help! More

Kyle was a great help in purchasing my new vehicle. He was patient and attentive to what I was looking for. He was patient and attentive to what I was looking for. More

No pressure. Very helpful and informative. Kyle Pace was very easy to deal with. I would highly recommend. Very helpful and informative. Kyle Pace was very easy to deal with. I would highly recommend. More

Kyle was great to work with and very informative on my new car! He helped me understand what I needed and what I didn't! Amazing work! new car! He helped me understand what I needed and what I didn't! Amazing work! More

10/10 RECOMMEND! !!! What a wonderful experience! I was recently rear ended and my car was totaled - which put me in the (very stressful!) situation of finding a n !!! What a wonderful experience! I was recently rear ended and my car was totaled - which put me in the (very stressful!) situation of finding a new car. (They actually came and towed my car from the office while I was at work!) I work full-time, I am in the process of moving, AND I am in graduate school pursuing my Masters Degree, so talk about the worst timing possible!! Luckily, I was directed to visit the Frankfort Toyota dealership. After two days in a rental, I arrive at the dealership flustered and nauseated by the thought of buying a car in this market. I haven't had a car payment in 6 years and I am not looking forward to having one again. I am quickly introduced to Eric (one of the owners) and David. They listened to me when I outlined the things I needed in a vehicle and were quick to show me the options available. I didn't feel like they were pressuring me to buy - in fact, they altered their schedules to meet me when I was available - and went over all of the options so that I would understand everything. After trying out a few vehicles, I was given the opportunity to drive, what would soon become my own, RAV4 Hybrid. This was my first experience with a hybrid vehicle and Eric answered all of my questions - regardless of how bizarre they were! (I mean what kind of owner responds to text messages about warranties at 9:00 PM!?) I rush out of work on Thursday to make the purchase and I was introduced to the Finance Manager, Dana. Dana went over all of the warranty options with me and explained them in laments terms so I would understand. He wasn't pushy in any way and was very understanding when I declined. When he explained the Wheel & Tire warranty to me - I was sold! I've had two blowouts and I don't know how many other issues with tires in the past - and he informed me that if anything happened, I could call him and he would take care of it. After about an hour, I was sitting pretty in my new vehicle driving back to Lexington. David went over all of the features and how to operate them before I left, which was a perfect touch for someone who has never driven a hybrid before! I felt very comfortable as I pulled out of the lot. All in all, I would recommend that anyone searching for a new vehicle stop by the Toyota dealership in Frankfort, KY. The staff is considerate and respectful of your time AND your budget. They will work with you to get you in a reliable, trustworthy vehicle. They have a service shop on site and I will be visiting them for the foreseeable future so that I know my RAV is taken care of. More