Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frankfort Toyota
Frankfort, KY
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky).
Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service.
No games. No gimmicks. No hassles.
Call or take a short drive to Frankfort Toyota today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,735 reviews
October 24, 2022
This is the third vehicle we have purchased from them. Would highly recommend them to anyone. Would highly recommend them to anyone. More
by Jfreemangeorge
Employees Worked With
October 19, 2022
I really enjoy my new truck and thier service was excellent I would recommend to anyone excellent I would recommend to anyone More
by Curtis1995
October 18, 2022
Greg was great to work with. Kept me informed the whole car purchasing process. Thanks! Kept me informed the whole car purchasing process. Thanks! More
by Rkaelin
Employees Worked With
October 18, 2022
David assisted me with my rav4 purchase after making an appt with Sarah they put me with him. He was so nice! Thanks again Angela appt with Sarah they put me with him. He was so nice! Thanks again Angela More
by Jdbno1
Employees Worked With
October 15, 2022
Chris Stewart is always on it! I contacted them about trading my car in for a 2016 RAV4 Hybrid, told them I’d be there after work and Chris had everything ready to go! All I had to I contacted them about trading my car in for a 2016 RAV4 Hybrid, told them I’d be there after work and Chris had everything ready to go! All I had to do was move my things over to my new car and sign papers! Chris is always very helpful and extremely nice, I'm always pleased to work with him! Highly recommend! More
by Klostutter89
October 14, 2022
Recent oil change in August at Toyota (Frankfort) advised us the brake pads needed to be replaced. This still had not been done and was honestly expecting to be told the same thing again at the October visit us the brake pads needed to be replaced. This still had not been done and was honestly expecting to be told the same thing again at the October visit to the same Toyota (Frankfort), but NOTHING was marked or mentioned on the visit as to needing the brake pads replaced. Matter of fact, we asked when paying for the recent service how the "brake pads" checked out and was told "everything is in the green, so you are all good"!!! We know the brake pads did not fix themselves, so did they really need replaced in August or was Toyota (Frankfort) trying to boost their bottom dollar in August??? Also, a chat email was sent prior to the October visit inquiring about any specials or coupons for oil changes and that email still has NOT been responded to, even a week later!!! Hmmm, so I guess there wasn't any. . . especially since I did find out Toyota Frankfort does NOT honor other Toyota dealerships or competitor's coupons. Not sure of the issue(s) at Toyota (Frankfort), but they need to "up their game", if they want to keep "local" business. More
by jpink1
Employees Worked With
October 14, 2022
Greg was an excellent communicator and a well-informed salesman. We had a no-hassle buying experience! salesman. We had a no-hassle buying experience! More
by ebieadkins
Employees Worked With
October 14, 2022
Very helpful. Anxious to get us just what we wanted. Great experience with Greg Woods! Anxious to get us just what we wanted. Great experience with Greg Woods! More
by margaretgray_2004
October 11, 2022
Billy O'Banion and Bill Gaines were terrific. They gave us a great deal and worked diligently to put us in a car we loved and was within our budget. I highly recommend Frankfort Toyota. They gave us a great deal and worked diligently to put us in a car we loved and was within our budget. I highly recommend Frankfort Toyota. More
by MargoKarsner
Employees Worked With
October 06, 2022
Courtesy and service are unsurpassed in both the sales and service departments. New car prices are always unbeatable and worth the drive from Lexington. I've been purchasing vehicles from them since they and service departments. New car prices are always unbeatable and worth the drive from Lexington. I've been purchasing vehicles from them since they opened 25 years ago and recommend them highly. Beth and her team in service are the best! More
by janmascola
