Frankfort Toyota

Working with David was more like communicating with a friend thqan with a typical high pressure salesman. It was a very enjoyable experience and we left with a new car. friend thqan with a typical high pressure salesman. It was a very enjoyable experience and we left with a new car. More

I would recommend Glenn Toyota to ANYONE!! The moment you walk onto the lot, you are greeted with a friendly smile. The sales staff makes every possible effort to make you feel at home and to make sure you walk onto the lot, you are greeted with a friendly smile. The sales staff makes every possible effort to make you feel at home and to make sure that you are completely comfortable with your new vehicle purchase. This time around, my husband and I were greeted by a new face at Glenn. You would never know that Tommy is new to the dealership. He is dedicated and it shows! I will definitely be telling my friends and family to ask for him. More

We had a great experiene with this dealership. The 4 for friendliness is because we were there a couple of days before and no one came out to, at least, say they would get to us when they could. So we left friendliness is because we were there a couple of days before and no one came out to, at least, say they would get to us when they could. So we left, but decided to return a couple of days later. The second visit was superb. Mr. Willard came out to assist us and was extremely patient in working with my daughter (for whom I was purchasing the car), who could not get over her intense dislike of the color of the car we felt would be perfect for her. Mr. Willard and the sales manager both offered modifications (such as window tinting, a side stripe, etc.) that they would make to the car to make it look more sporty. Mr. Willard and the finance manager were also patient with me in exploring finance options that would hold my monthly payment down. I particularly mentioned their patience because we deliberated and consulted with family members for over three hours and finalized the purchase well beyond the dealership's closing time. Yet we never felt pushed or rushed. We are also pleased with the follow-up and follow-through after the sale. I sensed that Mr. Willard was sincerely concerned with our satisfaction, and also that the dealership honored their commitments. More

Purchased a 2008 Toyota Highlander in July 2011. Willie Willard was our sales person. He was informative and helpful without being pushy. I called him several weeks later to ask for assistance with the s Willard was our sales person. He was informative and helpful without being pushy. I called him several weeks later to ask for assistance with the smoke smell in the car. He quickly arranged for me to bring the car into the dealership for and ozone treatment. Thank you for good honest service. More

I am a repeat customer with this dealership. I am very pleased with the service I received from Chris Stewart and everyone involved with the purchase of my 2011 Venza. pleased with the service I received from Chris Stewart and everyone involved with the purchase of my 2011 Venza. More

I went in to look at advertised sale vehicles. I began looking at a Venza which was not on sale. Chris let me drive it while my car was being serviced. Afterwards, he gave me a price that was comparable t looking at a Venza which was not on sale. Chris let me drive it while my car was being serviced. Afterwards, he gave me a price that was comparable to the discounts on the sale vehicles. Then after that, he evn gave me another rebate. I saved so much I was able to buy an extended warranty, as I drive about 30-35000 miles per year. More

I had been to another dealership and they did not seem interested in working with us. They wanted the deal that had been set up by the dealership. No less, so I left and called Glenn Toyota in Frankfort. interested in working with us. They wanted the deal that had been set up by the dealership. No less, so I left and called Glenn Toyota in Frankfort. Chris Stewart was the salesman that worked with me and the deal was made that same day. Chris was a wonderful salesman and went over every detail and explained everything to me. More

This dealership has time and time again provided myself, my family, and my friends with exemplary service in respect to both buying and owning Toyotas. The personable staff always exceeds what the customer my family, and my friends with exemplary service in respect to both buying and owning Toyotas. The personable staff always exceeds what the customer may expect whatever the want or need. I would particularly like to thank both my sales consultant, Chris Stewart and the general manager, Eric Clark for making my recent purchase of a new Toyota Tundra a truly satisfying experience. I also know from previous experience that any future service needs I may have will be met with equally great response. I rate Glenn Toyota a full 5 out of 5! More

I was looking online for a new truck tried a couple of local dealers (Cincinnati area)NO REPLY at all. I even filled out a Toyota preauthorization credit app and was approved but the dealer I submited it local dealers (Cincinnati area)NO REPLY at all. I even filled out a Toyota preauthorization credit app and was approved but the dealer I submited it through didnt even contact me.Then I saw Glenn Toyota's website they had a tacoma I was looking for so I filled out there contact info page submitted it and BAM the next morning I had an Email and a text message from Kasi House so I called her we talked about the truck I told her I wanted it she put me in touch with one of there finance guys within 24hrs he had me financed at a rate I could not believe.(low).I work fulltime so I could not get there to get the truck for about a week (about 100 mile drive) they had no problem with that they held the truck for me.Kasi called or texted me every day mostly text because she didnt want to disturb me at work.(Extremely Nice young lady).Well I finaly made it down their on a Saturday the truck was all cleaned up and ready to go the paperwork and everything probably took about a 1/2 hour to complete.They even put a special coating on my truck (Zylon)they said it normaly takes about 2hrs to coat a vehicle but because I had such a long drive back they put 2 guys on it and I think it took less than an hour.Everybody I spoke to while I was waiting was nice and friendly.So if you need a car go see KASI HOUSE and Glenn Toyota.(THANK YOU KASI) More

David Burnside was exceptional in providing information regarding the vehicle to his willingness to meet my financing needs. He was friendly, personable, and did everything possible to ensure my buying exp regarding the vehicle to his willingness to meet my financing needs. He was friendly, personable, and did everything possible to ensure my buying experience was free of stress and enjoyable. The next time I look into buying a new vehicle I will certainly look for him first. I highly recommend David Burnside to anyone who is interested in purchasing a new Toyota. More