Frankfort Toyota

My experience started with Glenn Toyota when I first moved here from Hawaii. Kelly was instramental in helping me get a FULL refund from Toyota for work that had been done to my 2001 Prius in Hawaii th moved here from Hawaii. Kelly was instramental in helping me get a FULL refund from Toyota for work that had been done to my 2001 Prius in Hawaii that should have been under warranty. It was at that time that I met Willie and was impressed by his easy going and genuine style. So it was, that this spring, when my husband had browbeat me into giving up my beloved Prius (with greater than 120,000 mls), we contacted Willie and he got us a great deal on the trade in and found me just the color I wanted for my new Prius V. Through the entire process Willie and everyone associated with the sale never made us feel rushed. It was a truely pleasant experience from start to finish; and I love my new car. More

My Husband and I had wonderful experience today with My Husband and I had wonderful experience today with everyone that helped us in purchasing our new 2012 Venza. We both highly recommend Glenn Toyota My Husband and I had wonderful experience today with everyone that helped us in purchasing our new 2012 Venza. We both highly recommend Glenn Toyota to anyone looking to purchase a new or used car. We live closer to many other Dealers but our drive to Frankfort Ky, was definitely worth our time! More

I just leased my third vehicle from Glenn Toyota. For seven years, I have been coming to Glenn because the service is phenomenal. The sales staff either knows the answer to my questions or they find anot seven years, I have been coming to Glenn because the service is phenomenal. The sales staff either knows the answer to my questions or they find another employee who does. The service department greets me by name and fully explains recommendations, options, and pricing. More

I was treated fairly, made an honest offer and it was accepted without fuss. Refreshing to make a deal without haggling. The hardest part was making decisions in the finance department about paint prot accepted without fuss. Refreshing to make a deal without haggling. The hardest part was making decisions in the finance department about paint protection, extended warranty and GAP insurance. If you only buy a car every 5 or 6 years, you forget about this part. They try to persuade you to buy it all, so educate yourself before you sit down to sign the papers. Nobody forces you to do anything! More

This dealership was very friendly. I sought them out to find a particular make and model and they delivered and gave me a great price. They may be out of the way for some (Frankfort), but they are well wor find a particular make and model and they delivered and gave me a great price. They may be out of the way for some (Frankfort), but they are well worth the drive as they take care of the customers. This is the best experience I have had purchasing a new car. More

Tommy Ray was very personable and we felt like we could trust him. Mostly we didn't feel hounded at the dealership. Tommy knew what we wanted to spend and did his best at getting us there without using up trust him. Mostly we didn't feel hounded at the dealership. Tommy knew what we wanted to spend and did his best at getting us there without using up are valuable time. We went home that day with our truck. No hassels. Thank you! More

This is our third new car purchase from Glenn Toyota. Paul Edwards has been our sales representative on all purchases and will continue to be the salesperson that we seek out for future purchases. We wo Paul Edwards has been our sales representative on all purchases and will continue to be the salesperson that we seek out for future purchases. We would highly recommend Paul to friends and family. I also want to thank the service department and especially Sam Gaines. I have known Sam for years and though we just purchased our vehichle within a couple weeks we scratched our glove box to our new car and took it to the service department and everyone was very nice and Sam has arranged for us to drop the car off tomorrow 6/7/12 and they will repair it for us. Lastly, we appreciate the follow up calls from Glenn Toyota in making sure that we are happy with our purchase. Kevin has also received correspondence from Paul on many occasions to remind us that he is still with Glenn and is there to assist when needed since our first purchase almost 4 years ago. Thank you Glenn Toyota, Paul Edwards and Sam Gaines. Kevin and Rhonda Kiper More

No pressure purchase - great follow-up communications, entire staff friendly and responsive! Keith did an excellent job! Keith did not apply any pressure, knew the product, and answered all of our que entire staff friendly and responsive! Keith did an excellent job! Keith did not apply any pressure, knew the product, and answered all of our questions. More

My experience at Glenn Toyota was stellar! It is clear that they have gone to extensive lengths to create an atmosphere where customers are treated with respect and integrity. Paul Edwards, the salesman t that they have gone to extensive lengths to create an atmosphere where customers are treated with respect and integrity. Paul Edwards, the salesman that I worked with, was incredibly informed but equally patient. He answered every question I had about the car I was considering; if he didn’t know the answer, he would say so and find the answer from someone who did. And, he went to every length possible to find me exactly the car that I wanted while also getting the best price possible for me. The xxI guy, Bill, was equally informative, but also was respectful and laid-back about selling products. He informed me of the products and services the dealership could offer, why he thought they were a useful, and made the best price he could. There was no B.S. or pushiness. The process was unbelievably transparent! I couldn’t be happier with my experience or the car I got. I would recommend both Paul Edwards and Glenn Toyota without hesitation or reservation. More

We bought our first Toyota in 1988 from Frankfort Toyota and have been customers of Glenn Toyota since they opened so I think that speaks for itself ! We just bought a 2012 brand new Camry from Glenn Toyot and have been customers of Glenn Toyota since they opened so I think that speaks for itself ! We just bought a 2012 brand new Camry from Glenn Toyota and John Senter was our salesman. He was so kind and professional and is now our "new" Toyota friend. I looked at the 2012 Camry on Glenn's website and looked at it yesterday after an oil change in my 97 camry. John Senter came out to talk to me and I drove the car home later that night. We have been Toyota owners for 24 years so we did not need to be sold on them. All we needed was to agree on the price and that happened right away. We really appreciate John's help and we are very happy with our new Toyota. Oh, and just one more thing....we traded in our 1992 Camry that had over 328,000 miles and is still running. It had 60,000 miles when we bought it in 1994.....felt like giving up a family member, but it was time to be updated. So go to Glenn Toyota and get that new or preowned Toyota you have always wanted.. you won't be sorry. Great service and wonderful employees. Thank you John Senter and keep up the good work ! More