Frankfort Toyota

They were very friendly and the service was great. Everything was explained in detail. I was in and out very timely for my regular truck service. Everything was explained in detail. I was in and out very timely for my regular truck service. More

Very friendly and easy to work with. Took care of me in a timely manner and provided me great advice! Would definitely work with dealership and service employee again. timely manner and provided me great advice! Would definitely work with dealership and service employee again. More

I deal with Glen Toyota service on a regular monthly basis as I am in charge of vehicle maintenance for 3 of our Toyota Sienna vans. I really like the customer service department here - all reps are fr basis as I am in charge of vehicle maintenance for 3 of our Toyota Sienna vans. I really like the customer service department here - all reps are friendly, knowledgable and helpful; however, in my experience, Georgie goes above and beyond with assisting. She assists in assuring my vans are serviced and out the door properly maintained with timely,efficient service. She is good about informing of actual scheduled maintenance needs and not over-recommending too many "un-needed" services just to make a buck. She always explains when I ask why a specific service is needed, etc. Last year, she went out of her way to check if Toyota could price match a set of 4 tires so we as a nonprofit business could keep our costs down while going through my preferred service vendor, Glen Toyota - she did so. She accomodates the smallest worry with the vehicles - lots of times that has been just resetting a button, quickly inserting a seat, tire pressure check, etc. I recommend people to use Glen Toyota Service because of Georgie and Beth. Thank you. More

I have been a customer of Glenn's Toyota for over 10 years,They have always given me great service both in sales and servicing of my vehicles. I always feel that my vehicle is in very good hands when I years,They have always given me great service both in sales and servicing of my vehicles. I always feel that my vehicle is in very good hands when I bring it in for service. They have a great service team! More

Customer service was excellent from the very beginning, as usual. E-mail confirmations are sent out each step of the way. For this visit, I received prompt service. Overall, the service was timely and p as usual. E-mail confirmations are sent out each step of the way. For this visit, I received prompt service. Overall, the service was timely and professional. More

I had my 2012 Toyota Camry in for 15,000 mile service. Everyone was very nice and cheerful. I had a question about the mileage number on the service sticker which they explained. I was shuttled to work a Everyone was very nice and cheerful. I had a question about the mileage number on the service sticker which they explained. I was shuttled to work as usual in a timely manner. In about an hour my car was ready to be picked up. When I returned to pick it up I was again met with smiling faces. More

KUDOS to Chris Stewart for such a relaxed experience of purchasing my new 2013 Camry. This is my second purchase of a vehicle from Glenn Toyota and will come back again and will recommend to all my friend purchasing my new 2013 Camry. This is my second purchase of a vehicle from Glenn Toyota and will come back again and will recommend to all my friends and family. I live in Lexington and will make the drive to Frankfort because of the excellent service. EXCELLENT IN OVERALL EXPERIENCE! Thanks again Chris. More

Stopped in dealership late in afternoon to see if possible to get needed service as early as possible next day (i.e. 7:00AM) so I could keep early business appt. Beth Kaiser checked schedules of tech possible to get needed service as early as possible next day (i.e. 7:00AM) so I could keep early business appt. Beth Kaiser checked schedules of technicians and suggested that service could be performed immediately and be done in about 1 hour - thus saving me a trip back to dealership the next morning. Complete service needed was done in exactly 1 hour. As always, Beth "went the extra mile" to provide best customer service. More

I travel quite a bit, and have to get my car serviced at I travel quite a bit, and have to get my car serviced at different dealerships all the time, and I have never been as compelled to write a review of I travel quite a bit, and have to get my car serviced at different dealerships all the time, and I have never been as compelled to write a review of this type, until today. Beth was fantastic, and took care of everything that I needed addressing some concerns that I had after hitting some road debris on the highway. Doug, the Service Manager, greeted me and made sure that I was being well taken care of. Thank goodness that there are still places like this out there that still believe in customer service. Thanks again, and I'll be sure to come see you again the next time I'm in your area!! More

I have purchased 5 vehicles from Glenn Toyota. Their service department is the best i have ever been associated with. Even if you did not purchase your car from Glenn Toyota they will take care of your service department is the best i have ever been associated with. Even if you did not purchase your car from Glenn Toyota they will take care of your toyota just like they did. Frances Thomas Frankfort Ky More