Frankfort Toyota

Best purchase experience we've ever had! 5+ stars! This dealership is first class from top to bottom. First of all, they participate in Kelly Blue Book promotions that surprisingly the dealerships clos This dealership is first class from top to bottom. First of all, they participate in Kelly Blue Book promotions that surprisingly the dealerships closer to where we lived did not and would not even match the promotion price. We called ahead with many questions and they were all thoroughly answered by sales associate Ben Thompson. If you have questions, ask for Ben Thompson - he is incredibly knowledgeable, patient, and personable. We made an appointment to come see the cars and (and finally met Ben) and saw very quickly that this dealership is where we wanted to do business - very professional yet easy going low pressure environment, big beautiful well kept lot and building, extremely friendly welcoming staff. Test drive was awesome. The car (Toyota Prius 2014) was even more than I was hoping it would be. Ben drove us through some gorgeous horse farm drives and then stopped the car midway for us to get out and learn about the car's features and technology. I have to say, not being a very techy person, the new technologies in these cars can be a bit intimidating. Its easy to say "oh I won't use that" until somebody patiently shows you. Ben explained and set up everything for me so well and made it so easy for me to understand that I KNOW the features I will be using are things I definitely WOULDN'T be using unless it had been explained to me like he did. The payment setup was just as easy and enjoyable. We met Bill Gaines for the financing and he made the experience quick and very enjoyable. I was told this guy has been doing this for 30 years and his stories are just awesome to hear! When we left with the car, Ben made sure we understood that if we had ANY questions or issues to not hesitate to call. And believe me, you can tell that HE MEANS IT. Bottom line, if you're looking to buy a car (like the awesome Prius I just bought), you want to come here and you want to ask for Ben Thompson. Mary Helen Shashy More

Buyer I was very pleased with sales experience. He found the vehicle I was looking for and was very informative. Any questions I had were answered and any I was very pleased with sales experience. He found the vehicle I was looking for and was very informative. Any questions I had were answered and any issues resolved quickly. I have always liked this dealerships open and honest policy. More

Service with a smile Ben called me back right away after my online inquiry. Since he was busy with another customer when I arrived, Eric helped me out with the car select Ben called me back right away after my online inquiry. Since he was busy with another customer when I arrived, Eric helped me out with the car selection, test drive, and purchase. He even synced my Bluetooth on my phone with the car. He went above and beyond the call of duty. He made what can be a stressful experience lots of un. Dana handled the financing and was so nice to work with even getting me a better deal than originally quoted. Thank-you to all! More

Quick reponse to my online questions. I had contacted several dealers asking for their best "On The Road" price on a Camry Hybrid with the options I selected. All of the other dealers res I had contacted several dealers asking for their best "On The Road" price on a Camry Hybrid with the options I selected. All of the other dealers responded with more questions for me or wanted to talk with me on the phone without giving me an answer. Jimmy gave me the best price we had seen and did it very quickly. We drove two hours to look at and test drive the car. We was driving the car home within 3 hours. Great experience as it was our first new car!! We are getting over 45mpg with our new hybrid....better than the epa estimates!!! Thank You Jimmy and Glenn Toyota!!!! More

I first contact Glenn Toyota online and was very impressed by the response from Brian Thompson. He answered my questions and was always quick to respond. When we were ready to see the vehicle, we m impressed by the response from Brian Thompson. He answered my questions and was always quick to respond. When we were ready to see the vehicle, we met with Eric Potter and he was very friendly and helpful. Bill Gaines got us an interest rate even better than we expected. Everyone was helpful and easy to work with, without sales pressure. It was the most pleasant experience I've had buying at a dealership. More

Ken DeGrant Glad you hired him, very friendly & personable. If I were to purchase another car or truck would gladly pick you Toyota Dealership. Thank you, Jam Glad you hired him, very friendly & personable. If I were to purchase another car or truck would gladly pick you Toyota Dealership. Thank you, James & Teresa Malone More

Erik Potter was very pleasant to work with. Very personable and went above and beyond to make sure my wants and needs in a car were met. All workers seemed very friendly. The building is very clean personable and went above and beyond to make sure my wants and needs in a car were met. All workers seemed very friendly. The building is very clean and has a welcoming atmosphere. Very pleased with the service! Will refer others to shop at Glenn Toyota in Frankfort! I love my car! Thank you so much! More

Amazing group to do business with I purchased a 2011 Camry long distance. I was in SC on business. I contacted Brian and by the time I got back home everything was done. He took exc I purchased a 2011 Camry long distance. I was in SC on business. I contacted Brian and by the time I got back home everything was done. He took excellent care of me. And me new car is everything he said it was and more. Customer for life. More

Glenn Toyota is a great place to purchase a car. We've purchased our last 4 cars from Glenn Toyota because the staff is very courteous, attentive, knowledgeable, and offer good deals. Their service We've purchased our last 4 cars from Glenn Toyota because the staff is very courteous, attentive, knowledgeable, and offer good deals. Their service department is also great to work with and keeps the cars in running great. More

I wasn't even looking to purchase a vehicle when I came into Glenn Toyota, I just wanted to see the new Prius. I couldn't pass of the deal I got though and not to mention the great service from Jared. came into Glenn Toyota, I just wanted to see the new Prius. I couldn't pass of the deal I got though and not to mention the great service from Jared. I will be back in the future. More