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Frankfort Toyota

Frankfort, KY

4.9
3,668 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,668 reviews

July 07, 2016

Great Sales!! We want to thank Rob Satterly for helping us buy the car we wanted. Rob is a terrific individual. He was friendly, courteous, and helpful, even taking More

by Theresa&William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Satterly
Aug 11, 2016 -

Frankfort Toyota responded

Thank you for this great feedback! We're happy to hear that you had such a great experience with Rob and our dealership. Thank you so much for your recommendation and we look forward to serving your needs in the future.

July 05, 2016

Best of both worlds. Great service and sales. Their service is quick and easy. And they actually check your car out from stem to stern. Also easy to buy a car from. Very friendly and courteous. More

by Jon&Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Frankfort Toyota responded

Thank you for this great feedback. We've all paid good money to wait too long for sub-par service and end up driving away wondering if we got our monies worth. That's simply not how we operate at Frankfort Toyota. Thank you for choosing us for your automotive needs and we look forward to seeing you soon!

July 03, 2016

BOUGHT A NEW TOYOTA CAMRY MY CAR BUYING EXPERIENCE HERE WAS GREAT. DEALERSHIP HAD GREAT SELECTION AND THE PROCESS WAS FAST AND EFFICIENT. JIMMY WAS GREAT SALESPERSON, DOWN TO E More

by NEWCAMRY GUY 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Aug 01, 2016 -

Frankfort Toyota responded

We're happy to hear that your experience here at Frankfort Toyota and with Jimmy was very pleasant. Thank you for your recommendation and for choosing us for your new Camry. We look forward to taking care of your automotive needs in the future.

July 01, 2016

Our experience buying a new Camry SE. We would like to thank Greg Woods and Toyota of Frankfort for a great no hassle new car purchase Greg was very helpful and got me the car I wanted, I More

by Becky64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Frankfort Toyota responded

When buying a new car there is no such thing as picky. We want to be sure you are completely satisfied with your new vehicle as did Greg. We're happy that Greg went the extra mile for you and showed you our no hassle approach to buying a new vehicle. Thank you for choosing Frankfort Toyota for your new vehicle.

June 30, 2016

Great experience My husband and I purchased our 2016 RAV4 from Sarah Mahmoud. She was knowledgeable, attentive and very helpful throughout. We've been buying our vehic More

by TheJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Mahmoud
Aug 01, 2016 -

Frankfort Toyota responded

Thank you for your continued patronage to our dealership and thank you for choosing us yet again for your new RAV4, it means a great deal to us. Sarah is simply amazing and we are happy to hear that you feel the same. We look forward to seeing you come service time and for anything else you may need in the years to come.

June 29, 2016

Amazing experience! I have the most amazing experience at this dealership. Mike and Steve Tewell handled this experience in the most extravagant way. I don't believe I' More

by 26Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Frankfort Toyota responded

Thank you for allowing us the opportunity to provide such an experience. We're never shy when it comes to going above and beyond to accommodate the needs of our customers. Mike and Steve make no exception in that pursuit. Thank you for such great feedback and for your business, we look forward to serving you in the future.

June 29, 2016

Very Excited We are very pleased with the price and service. We love our car! The experience was very happy one we got the car we were wanting for a long time. More

by sherrieand eddiewesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Frankfort Toyota responded

We love getting our customers the vehicle that they have had their eyes set on and especially enjoy hearing that they love their new car! We're glad that you enjoyed your experience with us and we thank you for choosing us for that experience.

June 28, 2016

Great service! I recently bought a car at Frankfort of Toyota and have nothing but good things to say about my experience! I got a great deal on a 2013 Camry. My sal More

by Suzanne Froelich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Frankfort Toyota responded

We love to hear when we are living up to our motto! Thank you so much Suzanne for complimenting our dealership. We take a lot of pride in it's upkeep and appearance. We always have a fresh pot of coffee brewed but the donuts and cookies we can hardly keep stocked because they're so delicious! We're happy to hear that Steve took such great care of you during your visit and purchase and that he was able to show you how buying a car should be. We look forward to taking care of your needs in the future.

June 27, 2016

Just purchased my 18th Toyota! Was exploring the lot about 7:30PM one night, just before closing, when I encountered the first friendly smile in the form of Steve Tewell. Told him More

by Chuck Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tewell, Dealer, Billy Gorth
Jul 27, 2016 -

Frankfort Toyota responded

Chuck, this type of feedback is always a pleasure to read. Letting us know that we are doing everything in our power to provide unique and pleasant experiences for each and every customer that joins our family. You just can't get any better feedback than this! We're happy that Steve and Billy were able to accommodate your needs and provide you with a vastly different experience than you have had in the past. Thank you so much for your kind words, your recommendations, and your decision to do business with us. We look forward to taking care of any automotive needs you may have in the future!

June 23, 2016

Very pleased with and Chris Stewart. Chris Stewart was wonderful, and very helpful. I will recommend him and all the others that work there to all my friends and family. My husband and I More

by BW1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Frankfort Toyota responded

We are very pleased to have had the opportunity to assist you during your recent purchase. Chris and all of us here at Frankfort Toyota strive to give everyone an experience that is outside the box of the typical sales person/car buying experience. Thank you for choosing us for your new vehicle and we hope you enjoy your Prius C as much as we enjoyed the opportunity to assist you. Have a great day!

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