Frankfort Toyota

No bull, straight forward, friendly service I went in late one night just to get a price and they were very quick and helpful. I planned on coming back the next day so Josh was ready to deal wit I went in late one night just to get a price and they were very quick and helpful. I planned on coming back the next day so Josh was ready to deal with us when we got there. I felt like he and our family were on the same page throughout the whole deal. Fantastic service, great people. More

FANTASTIC experience!! Josh and the rest of the staff that we worked with were fantastic! It was very low pressure and easy to make our decision once he presented all of ou Josh and the rest of the staff that we worked with were fantastic! It was very low pressure and easy to make our decision once he presented all of our options to us. Josh was also very patient as we considered leasing vs. purchasing and made our final decision. I highly recommend Frankfort Toyota to anyone looking for a positive car buying experience! More

Josh Bruce and Frankfort Toyota made Car Shopping Fun. Me and my wife both had to turn our leases in and find two cars by the end of the year. Toyota wasn't even under consideration at the time. We drove Me and my wife both had to turn our leases in and find two cars by the end of the year. Toyota wasn't even under consideration at the time. We drove by Frankfort Toyota late Saturday afternoon, 2 days before Christmas. It was cold in raining and we had to get to a family get together so we didn't have time to look at vehicles but my wife like the Highlander and I liked the Camry. We came back 1st thing Tuesday, the day after Christmas and I'm glad we did. Josh Bruce was such a pleasure to work with and did make car shopping fun. We had been looking and working with several salesman over the prior week and none of them made us feel as comfortable as Bruce. He was there to answer all of our questions and did not push us to make a decision. We did not buy that day but understood that we were making a big ticket purchase and wanted us to take our time and made sure we made the correct decision. Josh was there the next few days and answered a lot of our questions and checked in on us through text several times a day to answer our questions, not only about possible cars to purchase from him, but questions regarding other cars. My wife purchased a Highlander and I went another route and bought a different vehicle from another lot and Bruce was even supportive of that decision and said he just wanted to make sure I got the vehicle I was happy with. Me and my wife highly recommend Frankfort Toyota and Josh and I'm sure we will be buying from him again. Josh will be my first recommendation from now on when someone asks me who I would recommend. It is really great knowing I can recommend and send friends and family to someone who will take care of them and ensure they find their perfect vehicle even it it's not from their dealership. More

Smooth purchase of Camry XLE after accident My wife was in an accident last week, and we believe her Camry XLE 2014.5 model to be a write off. After a low experience at another dealer, we went My wife was in an accident last week, and we believe her Camry XLE 2014.5 model to be a write off. After a low experience at another dealer, we went to Toyota Frankfort today to look for a new vehicle for her. She had seen this Camry in Blue Crush Metallic on their website, and asked Jesse Smoot about that particular car, taking it for a test drive. He was highly professional and knowledgeable throughout the process, keeping us calm and informed all the time. Dan Hicks was also excellent and answered many of our questions, especially after the accident and how all that works. We drove the car home tonight very pleased with the whole experience. More

Bill spillman Went to get a good used car - dealt with bill spillman, very nice man!! Made it an easy process- would recommend!! Great deal on a good used car! Went to get a good used car - dealt with bill spillman, very nice man!! Made it an easy process- would recommend!! Great deal on a good used car! More

Great overall experience Our salesperson was Josh Bruce. He went above and beyond to find our truck. He drove to Tennessee the next day and that evening our truck was purcha Our salesperson was Josh Bruce. He went above and beyond to find our truck. He drove to Tennessee the next day and that evening our truck was purchased. We had some extras installed. He kept us updated, and answered any question that we had and always called and texted back quickly. The experience with Frankfort Toyota and Josh was a VERY pleasant one. More

Truly Customer Oriented Steve was thorough in his review of each aspect of the new vehicle. He was knowledgeable and patient even with my repeated questions involving the new Steve was thorough in his review of each aspect of the new vehicle. He was knowledgeable and patient even with my repeated questions involving the new technology. He encouraged a follow up training session in about a week which was en excellent idea. He went above and beyond what I expected. More

Purchase of 2015 Highlander XLE I made two visits to Frankfort Toyota. I was met by Jesse Smoot when I arrived the first day. Jesse is very down to earth and gave me honest appraisal I made two visits to Frankfort Toyota. I was met by Jesse Smoot when I arrived the first day. Jesse is very down to earth and gave me honest appraisals when I asked questions. The car I was interested in was not in on the first day, but Jesse took me for test drives in several comparable vehicles to give me the feel of each. I made an appointment to return, which I had to cancel, but rescheduled for the next day. While there were others interested in the car I purchased, I never felt pressured or felt that I was a woman in a man's world. The whole experience was enjoyable and comfortable. Because of Jesse's outlook, honesty and personality, I felt very comfortable purchasing this car from him. The car was slightly higher than others I had planned to see elsewhere, but, due in large part to the salesman, and the way I was treated by the rest of the dealership, I chose to trade and purchase my Highlander at Frankfort Toyota. More

Excellent experience Greg was fantastic to work with. He was honest and patient and helped us find a car that met our needs and our budget. We will continue to work with Greg was fantastic to work with. He was honest and patient and helped us find a car that met our needs and our budget. We will continue to work with Greg as we purchase additional cars. More

2018 RAV4 Limited We came to Frankfort Toyota looking for an AWD RAV4, but not sure which trim level we wanted. Gary Fields greeted us promptly, then showed us the vari We came to Frankfort Toyota looking for an AWD RAV4, but not sure which trim level we wanted. Gary Fields greeted us promptly, then showed us the various options available in their large inventory. He opened and talked us through about a half dozen different combinations. We drove a couple different RAV's, finally choosing the Limited. All the while, Gary was extremely patient while showing us exactly what we wanted to see with NO pressure at all. After making our choice, we went inside and quickly negotiated a deal that we all liked. Before we drove away, Gary walked us through all of the vehicle options, even pairing our phones to the system. We took our time, never felt rushed or pressured, and were done in 3 1/2 hours. Actually had fun buying a car. In the following week, Gary and the dealership have followed up twice making sure we were happy and asking if we had questions. Very well done. Thank you. More