Frankfort Toyota

Great service department! I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting I feel that I can trust this service department to tell me the truth about needed repairs. They are very accommodating and have a comfortable waiting area. If a loaner is needed they have no problem giving you one, if it is available. More

Confident in Skeet Tuttle Years of experience have created relationships that inspire trust, confidence, and valued service on many levels. It means a lot to not have to worry Years of experience have created relationships that inspire trust, confidence, and valued service on many levels. It means a lot to not have to worry about slick talk or be worried about dumb questions, concerns, or being taken advantage of. My whole extended family have become customers. It’s reassuring (to a 72 year old patriarch) to know that dependable transportation is available, along with the supports & services to keep it that way. Most recently adult son needed unexpected car replacement when Skeet Tuttle used her sales relationships to locate local inventory (ScionXb as requested) that benefitted both buyer & seller (& dealership). Two weeks later our trusty PriusV stranded us at an out of town wedding with a hybrid inverter issue (tow, warranty repair, validation needed). Skeet even offered to privately shuttle me 20 miles for the rental car return if needed. I didn’t, but would not have hesitated and I do feel the same about helping her. Skeet is an Ace! More

Well done Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Wil Service was completed in a reasonable time and all were focused on customer service. Waiting area was comfortable and allowed for a relaxing wait. Will use this department again. More

Amazingly Friendly Customer Service I just visited the Frankfort Toyota dealership for the very first time yesterday and I was amazed by the wonderful customer service I experienced! Eve I just visited the Frankfort Toyota dealership for the very first time yesterday and I was amazed by the wonderful customer service I experienced! Everyone was super nice, friendly, and engaging! There was no pressure or rushing. My sales consultant, David Burnside, was up to par with his product knowledge. The staff (sales managers, finance manager, sales consultants, receptionist) were all awesome! It was a great car buying experience and I will not hesitate to send anyone there! More

Great experience!! I had a pleasant experience. Ask for Greg Woods for you sales consultant. Greg is a very nice gentleman, he listens and wants your to be totally satis I had a pleasant experience. Ask for Greg Woods for you sales consultant. Greg is a very nice gentleman, he listens and wants your to be totally satisfied. Also spoke with the owner Mike Tewell great gentleman as well. This dealership is a great asset to Toyota. More

Great service We always know when we're ready for new vehicle Skeet will find us the perfect one that fits our needs and our pocketbook. Service continues after th We always know when we're ready for new vehicle Skeet will find us the perfect one that fits our needs and our pocketbook. Service continues after the purchase too . More

Gary at Frankfort Toyota This is the second vehicle we have purchased from Gary Fields at Frankfort Toyota. They all make you feel like family and the atmosphere is wonderful. This is the second vehicle we have purchased from Gary Fields at Frankfort Toyota. They all make you feel like family and the atmosphere is wonderful. Honesty and the ability to not make you feel like a number is something they excel at. Would highly recommend! Thanks Gary!!! More

Good experience I am a returning customer to this dealership . It has been a pleasure dealing with the people at toyota of Frankfort always friendly and courteous .. I am a returning customer to this dealership . It has been a pleasure dealing with the people at toyota of Frankfort always friendly and courteous .. More

Hassle free car buying This place might have been a drive from Louisville but with the hassle free experience it was worth it. Walked in told Gary Fields what we were lookin This place might have been a drive from Louisville but with the hassle free experience it was worth it. Walked in told Gary Fields what we were looking for and he showed a few choices. He then let us make up our minds, but was there if we had any questions. This was the easiest automobile we have ever bought. More

Repeat new car buyer My goal was to purchase a vehicle exactly like one I already had purchased two years ago from Frankfort Toyota. I did not need to spend time learning My goal was to purchase a vehicle exactly like one I already had purchased two years ago from Frankfort Toyota. I did not need to spend time learning about the car or other information. Skeet Tuttle exactly met my expectations for friendly, courteous and efficient sales service. I would recommend her to anyone needing professional sales assistance. While I was there, I had my other car serviced and I was also very pleased with the performance of the Service Department. I look forward to continuing buying new cars here as this was my fourth purchase from Frankfort Toyota. More