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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

July 08, 2019

Extremely satisfied!! My first experience buying a car and it was the most hassle free experience I could’ve asked for! Chris Stewart was very professional and did an amazi More

by Maddie E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Frankfort Toyota responded

Thank you for including us in your first car buying experience Maddie. We appreciate your business and welcome to the Frankfort Toyota family.

July 08, 2019

June 26, 2019 Service Another great service. Beth Kaiser in Service Department did a great job as always. I feel she takes a personal interest in me and my car. Won't tell More

by KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Frankfort Toyota responded

It is our pleasure to assist you, thank you so much for your business.

July 07, 2019

10000 mile service Chris the service rep was very friendly and explained everything that was checked on the car and why it was important. Was there less than an hour. More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 08, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate your business.

July 05, 2019

Car buying as it should be This dealership has a down-to-earth atmosphere. The sales consultant was courteous, polite and genuinely interested in helping us choose a vehicle th More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Napier, Gary Fields
Jul 08, 2019 -

Frankfort Toyota responded

It was our pleasure Ronnie, Thank you for choosing Frankfort Toyota.

July 05, 2019

Quick and Easy Very professional staff in every aspect. Told them what I wanted, they found it and the rest was easy. Spent about 30 minutes total at the dealership More

by Tundra×2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve tewell
Jul 08, 2019 -

Frankfort Toyota responded

That is fast even by our standards. We hope you enjoy the Tundra and thank you for your business.

July 04, 2019

Always great experience I have been very impressed with the level of service and affordability of service for my vehicle. I don’t feel pressured and know that what they recom More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs.

July 03, 2019

5000 mile check up I was in and out in under 30 minutes! Great customer service! My customer rep, Beth was awesome, she made sure that I knew where everything was since More

by loislane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for your business and welcome to the Frankfort Toyota family. We are looking forward to seeing you again.

July 03, 2019

Great people to work with! We appreciate them all for working with us! Everyone we met was so friendly and made us feel right at home. We hope to continue our business for many More

by Sherry Speakman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Elvis" Scott Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy
Jul 05, 2019 -

Frankfort Toyota responded

We look forward to seeing you and working with you again in the future Sherry. Thank you for your business.

July 03, 2019

No pressure. Great experience. We found the used car that we wanted to test drive on the internet. Scheduled a visit after 6:00 pm to meet our work schedule. The car was great exc More

by JeffG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your automotive needs Jeff. We appreciate your business.

July 03, 2019

Parts not in for scheduled warranty work Brought my wife's car, 2010 Prius into have recall work, regularly scheduled service, and extended warranty work completed. Called the previous week ( More

by Carcustomer19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Frankfort Toyota responded

We apologize for this frustration, Please let our Customer Relations Manager, Kelly Buffin, know of your situation and he will be more than happy to be involved and make this repair as painless and convenient as possible for you.

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