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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

July 31, 2019

battery/cabin air/engine air From writing up the work ticket to receiving my car back with work completed, everything was excellent! All service that I received met or exceeded m More

by Randy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kaiser also needs 5 stars, Doug Doris
Aug 02, 2019 -

Frankfort Toyota responded

Thank you for your business Randy. Our Service Department staff has been with us for many years and they do an outstanding job assisting our guests.

July 30, 2019

Great service Tire rotation and oil change went well. No complaints Jessica was new to me but was very helpful and friendly. Also checked into re leasing but it' More

by Melony.stephenson32571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 30, 2019 -

Frankfort Toyota responded

We appreciate your business. Thank you for servicing with us.

July 30, 2019

Always friendly and helpful I always enjoy my service experience at Toyota of Frankfort. Staff are helpful and customer oriented. They are informative without being pushy. I will More

by Rosemary
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Frankfort Toyota responded

We certainly appreciate that here at Frankfort Toyota. Thank you for your business.

July 30, 2019

Fast , and friendly service Service department was very friendly and fast. Had a nail in my tire and was able to get my service completed and a new tire put on in about an hour. More

by Blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Frankfort Toyota responded

Thank you for your business Blake, We are always happy to help you.

July 29, 2019

Brake and safety service experience! Beth Keizer and Doug Doris are together with your technicians, the heartbeat of a great service experience! I unexpectedly had need for last minute se More

by A&KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Jul 29, 2019 -

Frankfort Toyota responded

Both are pillars of our Service Department and we couldn't do without them. We appreciate your business very much here at Frankfort Toyota and look forward to seeing you again.

July 29, 2019

Oil change = $50 really I understand the service department has received awards, but I would not necessarily agree. It can sometimes be difficult to receive clear answers to More

by K757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N-A
Jul 30, 2019 -

Frankfort Toyota responded

We apologize for the frustration with us. If we can be of any help or answer any questions you may have please give our Customer Relations Manager, Kelly Buffin, a call and he will be more than happy to assist you.

July 29, 2019

great service and super shuttle I use Glenn Toyota for all of my routine maintenance. With the shuttle service, they drop me off at the front door of my work and then they pick me u More

by acrumbacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Frankfort Toyota responded

We are happy to provide that service for our guests. Thank you for servicing with us.

July 29, 2019

LOVE my new Avalon! I have purchased 2 Avalon’s from Skeet and both times she was absolutely awesome! She is very accommodating and doesn’t play the car dealer games!!! More

by Karen555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Murray
Jul 30, 2019 -

Frankfort Toyota responded

Thank you for coming back to us for the new Avalon. We appreciate your business and are always happy to help, should you need anything or have any questions please do not hesitate to give us a call.

July 29, 2019

Outstanding Customer Service I recently purchased a new vehicle from Frankfort Toyota. Chris Stewart went above and beyond to help me find the perfect vehicle that had everything More

by April8338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Frankfort Toyota responded

Thank you for your business, we are sure you will love that new vehicle for years to come. Again, thank you for choosing Frankfort Toyota.

July 29, 2019

Satisfied customer Overall I have been satisfied with Toyota FRANKFORT especially the service dept, auto repair is never cheap but I haven’t felt pressured to get a lot More

by TheWises
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica in service
Jul 30, 2019 -

Frankfort Toyota responded

We strive to be a transparent Service center only recommending needed work according to Toyota's standards. Thank you for your business and please let us know anytime we can be of assistance.

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