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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

August 07, 2019

Frankfort Toyota always takes care of my vehicle and me too. Staff is always courteous makes sure I'm taken care of and their quality of work is great. Would recommend to any one they treat you like family. More

by MCM
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Frankfort Toyota responded

It was wonderful to read your review, that is the atmosphere we strive to create here. Thank you very much for your business.

August 07, 2019

Service Department Is The Best! John at Frankfort Toyota Service Department is kind and helpful. John answers any questions I have about my Toyota. The technicians do a great job at More

by rlippert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Frankfort Toyota responded

We appreciate your business and thank you for the trust in our Service Department.

August 06, 2019

Excellent service They worked with me every step of the way with the purchase and they wouldn't trying to push the sale on me. They were patient with my decision. I cou More

by Steven7318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Guthrie
Aug 06, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your automotive needs. Please let us know if we can be of assistance and we are looking forward to seeing you again in the future.

August 06, 2019

Service department had good customer service. Quality of work appears good. New key made and programmed and oil change. Labor charges should have been more More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Judy Hensley
Aug 07, 2019 -

Frankfort Toyota responded

Thank you for servicing with us. We appreciate your business and please let us know when we can be of assistance or if you have any questions.

August 06, 2019

Worth the wait! They will directly tell you what your car needs to be repaired before they start. They finish in a timely manner. In the waiting room, it comes in h More

by daisyzapata1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Jones, Austin Beasley
Aug 07, 2019 -

Frankfort Toyota responded

Thank you for servicing with us, we appreciate your business and trust in us.

August 06, 2019

Good fast service I enjoy coming to this Toyota dealership. The staff is always friendly and see is fast. Nice waiting room. Always offer nice treats to eat and coffee. More

by Smith, Bentley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Frankfort Toyota responded

And we enjoy having you, Thank you for your business. It's always a pleasure to see you.

August 06, 2019

Awesome experience! Service department was very accommodating!! They provided fast service and more than pleasant to deal with!! Would recommend highly to anyone needing More

by RN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Aug 07, 2019 -

Frankfort Toyota responded

Thank you for servicing with us, we appreciate your business and look forward to seeing you again.

August 06, 2019

Excellent Service Gary was very good to work with and made us feel comfortable. He didn’t act like your typical salesman that you see at other dealerships and made the More

by hardhat814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Fields
Aug 07, 2019 -

Frankfort Toyota responded

We are thrilled to hear about your experience with Gary. Thank you very much for your business and please let Gary know should you have any questions.

August 05, 2019

Very fast and thorough service Very fast, courteous service on my Camry after a ground squirrel decided to have lunch on my wiring harness . Georgie Ricketts worked with my insuranc More

by Salesgaines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Cornish
Aug 05, 2019 -

Frankfort Toyota responded

We are sorry to hear that this happened to you. Unfortunately this is becoming a more and more common repair we are seeing. Please let us know if you have any questions or concerns.

August 05, 2019

Great service as always I always receive great friendly service st Toyota of Frankfort.. The staff is knowledgable and repairs are made in a timely manner. I highly recommend More

by Zman0927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Frankfort Toyota responded

Thank you for your business and the recommendation. We appreciate you choosing us as your Service center of choice.

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