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Frankfort Toyota

Frankfort, KY

4.9
3,633 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,633 reviews

July 18, 2019

New break pads , oil change Everyone was courteous and helpful , friendly, Explained in detail, the service they were doing on my vehicle, I dropped my vehicle off the night bef More

by Cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Jul 19, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your Servicing needs. We appreciate your business and please let us know anytime we can be of assistance.

July 18, 2019

Excellent service Georgie is always friendly. The time that it would take for the recall fix was accurate. They were able to text me when it was done, which is great More

by rjkbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for your business and recommendation. You are so right about Georgie, she has been with us so long she is practically family.

July 18, 2019

Very professional and high quality service Good attitude to customers, perfect explanation what will be done, coupon discount applied, not long waiting, nice place to wait, good quality of work More

by Toyotaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Frankfort Toyota responded

Thank you for your business and complimenting us with such a glowing review.

July 18, 2019

Great service Very friendly staff. Always a good experience when I take my car in for service or regular maintenance. This particular visit was for an oil change an More

by Princess Prius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen the shuttle driver
Jul 19, 2019 -

Frankfort Toyota responded

Thank you for making us your Service center of choice. We appreciate your business very much.

July 18, 2019

Reasonably priced service Service is always reasonably priced including providing coupon discounts when available. Always communicate when extra service or parts are needed. More

by CLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Jul 19, 2019 -

Frankfort Toyota responded

Thank you for your business. We are more than happy to provide accommodations and make the waiting area as comfortable as possible.

July 17, 2019

Bought 2019 Highlander Clay Guthrie was very professional. Took as much time as we needed to explain the process of purchasing a new vehicle. And he went with us to road t More

by Shrout,Gary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Guthrie
Jul 18, 2019 -

Frankfort Toyota responded

You are very welcome Gary, thank you for your business. We hope you enjoy the Highlander for many years and please let us know if you have any questions.

July 17, 2019

Great customer service with oil change Customer service was absolutely awesome! Love those people! Very friendly! And respectful! Will definitely come back here! Beth and Buck were awesome! More

by Gardnerlg40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buck Trent
Jul 18, 2019 -

Frankfort Toyota responded

That is wonderful to hear. Thank you for your business.

July 17, 2019

Quick and courteous Service has always been done in a limited amount of time. I always wait for my car and can follow the progress of the service More

by Phil lak 1105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Guthrie
Jul 18, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs. We appreciate your business and look forward to seeing you again in the future.

July 16, 2019

Friendly and Trustworthy Service The service employees have always been friendly and professional. When you are always greeted by name when you step out of your car by all the service More

by ToyotaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Frankfort Toyota responded

We are thrilled to have your continuing business. That trusting relationship is vital to have with our guests and we are so happy you are pleased with our Service.

July 16, 2019

Good quick service I dropped off my vehicle at 7am for 1230 pm appointment. I received a call at 930 am telling me service was compled. Unexpected and a very nice addit More

by Sally1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley
Jul 16, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your Servicing needs. Glad we could be a positive lift on your day.

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