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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

September 10, 2019

Sales Rep was amazing, dealership, not so much. Sales guy was amazing. “Detail” after purchase was poor to say the least. Spray wax was awful and would have messed with paint if not noticed and re More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Logan
Sep 10, 2019 -

Frankfort Toyota responded

Frankfort Toyota can't apologize enough for the condition of your vehicle after detailing. It is especially frustrating as we have had an experienced detail staff with year of experience. Please contact Kelly Buffin, Customer Relations Manager, at your convenience to arrange a full detail service.

September 09, 2019

Fast Service This is the second car we have bought in the last 6 months from Frankfort Toyota. I found this one at another dealership and they acted quick to grab More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Treadway
Sep 10, 2019 -

Frankfort Toyota responded

Its wonderful to hear things went so smoothly for you and you got the vehicle you wanted. Thank you for your business and returning to Frankfort Toyota.

September 09, 2019

Wonderful service Not only do they have wonderful service, but the people are top notch! Good honest and take care of their customers! I have worked with Beth and Georg More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Frankfort Toyota responded

You couldn't be more right Bill. Our people are our greatest asset. Thank you for choosing Frankfort Toyota, we appreciate your business.

September 09, 2019

Great service Service was great. Stall was awesome. Waiting area is always clean and has snacks. Keep up the great work. It’s worth the drive from Georgetown More

by Kyshadow14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Hensley
Sep 10, 2019 -

Frankfort Toyota responded

We appreciate your effort to service with us. Thank you for your business and entrusting us with the care of your vehicle.

September 09, 2019

Good service experience Started work on my vehicle within minutes of arrival. I was expecting to wait for about an hour, but my routine vehicle check was completed in 30 minu More

by KKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your servicing needs. We appreciate your business.

September 09, 2019

Frankfort versus Louisville We are new to the area and live roughly equidistance between Frankfort and Louisville. My Tacoma was due to have oil change. Just because I go to Loui More

by Kevin B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Frankfort Toyota responded

That is wonderful to hear Kevin. Thank you for giving us the opportunity to earn your business and we are looking forward to seeing you again in the future.

September 09, 2019

Wonderful Absolutely wonderful to work with. No complaints at all... I have 2 vehicles that I have purchased from Frankfort Toyota. Elvis and Clay are honest ha More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Elvis" Scott Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Guthrie
Sep 10, 2019 -

Frankfort Toyota responded

Thank you for coming back to us Todd. We appreciate your business and the feed back. Please let us know anytime we can be of help.

September 08, 2019

Oil Change This dealership is reasonable for oil changes and inspections . However, they will always try to up-sale services . It is best to always get a second More

by MrsBeach2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2019 -

Frankfort Toyota responded

Thank you for your business and feed back. Frankfort Toyota strives to keep our guests vehicles in tip top shape . Should the need for repairs arise we welcome the idea of a 2nd opinion to confirm any diagnosis. Please let us know any time we can be of assistance or answer any questions that you may have.

September 08, 2019

First service on 2019 tundra Took my new tundra in for the first complimentary service and oil change. Beth in service was very friendly and professional , great experience! Would More

by Wsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Frankfort Toyota responded

Frankfort Toyota appreciates your business and thank you for choosing us for your servicing needs.

September 08, 2019

Great service Had appointment. When I arrived, they were ready for me and started work immediately. Very professional. All employees I encountered were friendly. Wo More

by D. Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 09, 2019 -

Frankfort Toyota responded

It is wonderful to hear about your experience with us. Frankfort Toyota has tried to make our waiting lounge as comfortable and modern as possible. We appreciate your business and are looking forward to seeing you again in the future.

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