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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

October 01, 2019

I was able to select my car without anyone looking over my shoulder. I test drove 3 cars and upon the choosing a Toyota Prius, I was driving it home in less than an hour. Thanks to all of you at Frankfort More

by Dlnezat
Recommend Dealer
Yes
Employees Worked With
Eric Clark
Oct 02, 2019 -

Frankfort Toyota responded

It was our pleasure. Thank you for choosing Frankfort Toyota, we appreciate your business.

October 01, 2019

Service department is terrific! Personalized care. The customer service is helpful, friendly, and knowledgeable. The waiting area is comfortable, pleasant, and stocked with water, various coffees and snac More

by AjnmjjkN
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

It is wonderful to hear about your experience with us and noticed the personal attention we strive to give all of our guests. Thank you so much for your business.

October 01, 2019

I had my tires rotated & an oil change. They took me early, did a great job & bent over backwards to be ver y courteous & polite. More

by Jep
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for your business. We appreciate your confidence in us with the care of your vehicle.

October 01, 2019

I arrived a little early and they took mycar right in. I arrived a little early and they took my car right in. It was completed in a very timely manner. Employees and service was great! More

by Dusty
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota Dusty. We appreciate your business and look forward to seeing you again in the future.

October 01, 2019

The service was outstanding. The service representative kept me informed and the level communication was great. The service was performed quickly and efficiently. Overall a great experience. More

by Balogan23
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

Fantastic! Thank you so much for your business and the kind review.

October 01, 2019

Great service and the service was completed in about half the time expected. They were knowledgeable and prepared for my questions. I appreciated their advice More

by Soccerdad4life
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Guthrie
Oct 02, 2019 -

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for coming in.

October 01, 2019

I get excellent service any time I come into Toyotas dealership. The service department goes over all items completed during service calls and answers any questions you have concerning your vehicle More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

It was wonderful to hear about your positive experiences in our service department. Thank you for your business and for choosing Frankfort Toyota.

October 01, 2019

Very nice. Quick in and out service. Explained everything thoroughly. Welcomed my husband and I as soon as we had arrived in the service bay. More

by MrsDennis
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for your business. We appreciate your choosing Frankfort Toyota for your servicing needs.

October 01, 2019

Clay did a wonderful job of assisting me in my buying experience with my Lexus. He was able to answer my questions, and if he did not know, he found the answer for me. Sarah was able to setup window tint More

by Mark.Milburn
Recommend Dealer
Yes
Employees Worked With
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Clay Guthrie
Oct 02, 2019 -

Frankfort Toyota responded

That is fantastic to hear Mark. We appreciate your business and feed back. Thank you for giving Frankfort Toyota the opportunity to earn your business. Please do not hesitate to let us know if you have any questions.

October 01, 2019

Not until they stop getting oil all over the Underneath of my truck after an oil change I’ve been with them for 8 years More

by Kenneth
Recommend Dealer
No
Employees Worked With
Johnny Case
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Frankfort Toyota responded

We apologize for your frustration with us during your service visit. Please do not hesitate to contact us at 502-695-1500 or simply stop back by at your convenience so we can remedy the situation for you. As always , Frankfort Toyota appreciates your business and look forward to hearing from you.

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