Frank Myers Auto Maxx

We contacted FrankMyersAutoMaxx about a car we saw on line and were invited to visit the lot so they could provide us with more information about this car. We arrived in about an hour. They did not have line and were invited to visit the lot so they could provide us with more information about this car. We arrived in about an hour. They did not have the car we had been invited to see. We test drove a car. I expressed my concern over trading my Buick since it had new Michelins, new wiper blades and a brand new battery. After some discussion we were encouraged to "take it on home with you" even though the financing had not been worked out. We took the 2010Hyundai home leaving our car as a trade IF the payments could be agreed upon. We were told they "couldn't expect us to buy the car if they couldn't get the payment we were comfortable with". The next day we were contacted and asked to wait another day to come back and sign the paperwork due to computer trouble. I asked several questions during that call including if the car was an Elantra Blue? GLS? SE? The salesman couldn't answer me. When we returned to sign the papers, the payment and interest rate were way too high. We were encouraged again to "take it on home with you and see if you can get it financed". "If we can't agree, I couldn't expect you to buy it" said the salesman again. When we tried to get it financed the salesman couldn't tell us what type of Elantra it was. Finally, they sent our lender a fax. The car was over priced $2,600 and we shared this w/the salesman. He said he "didn't know anything about that". We decided to return the Hyundai and retrieve our Buick! Enough is enough! When I took it back the salesman had drawn up papers with the price adjusted and offered to "try and get more money for the Buick" (from a customer with an insurance check from totaling his car) to sweeten our deal! I said no thank you and left. When I got home we looked under the hood to find they had taken my brand new battery and replaced it with a well used battery. I called the salesman and he agreed to replace my battery even though he couldn't imagine what had happened. When I arrived the salesman called the Service Mgr and instructed me to pull my Buick over to the service area. The Service Mgr told the service employee to replace the battery remarking "I don't know why we are having to do this". When they finished he tossed my keys across the counter and said "here". I told him I had to come back to get a battery because someone there had stolen my battery. He said "mam, the battery in your car doesn't look like it has ever been taken out" I questioned what he said and he said "I refuse to comment" but he already had. I would NEVER send ANYONE to FrankMyersAutoMaxx for any reason. I informed the owner by email that evening without using names. The salesmen in question called me! they asked me to tell them what was wrong but talked over me the whole time. The most unprofessional people I have ever dealt with. NEVER AGAIN! More

I was extremely skeptical and nervous about buying a new car. Brandon was awesome: friendly, informative, quick, and efficient. I highly recommend Frank Myers. I am happy with my new car and economical mon car. Brandon was awesome: friendly, informative, quick, and efficient. I highly recommend Frank Myers. I am happy with my new car and economical monthly payments. More

Bud went above and beyond the call to get me in a vehicle that would be safe for my kids and within my price range. I only went to look and ended up in my dream van. The team wouldn't take NO for an answer. that would be safe for my kids and within my price range. I only went to look and ended up in my dream van. The team wouldn't take NO for an answer. After all is said and done I don't have to cringe at the though of taking my kids somewhere and praying that my other van wouldn't break down. With the service I received I've had a smile on my face for almost two weeks now. My husband is very pleased with how happy Bud made me. I'm not easy to please most times. Kudos to the entire staff!!!!!!!!! :) More

MERRY CHRISTMAS TO TRACY AND ALL THE CREW AT FRANK MYERS MERRY CHRISTMAS TO TRACY AND ALL THE CREW AT FRANK MYERS AUTO MAXX....ALWAYS TREATING PEOPLE LIKE PEOPLE REGARDLESS OF HARD TIMES AND BAD CREDIT!!! T MERRY CHRISTMAS TO TRACY AND ALL THE CREW AT FRANK MYERS AUTO MAXX....ALWAYS TREATING PEOPLE LIKE PEOPLE REGARDLESS OF HARD TIMES AND BAD CREDIT!!! THANKS TO THEM EVERYBODY RIDES!!! :) More

FM Auto Maxx made our car buying experience worth every minute, with fair prices, great staff and determination to go beyond the customer's expectations. minute, with fair prices, great staff and determination to go beyond the customer's expectations. More

Great service and great place to buy a car. Everyone was nice. Fun atmosphere. Low pressure. A little crowded but they were very busy. They need more space if they are that busy all the time. Love my 2010 F nice. Fun atmosphere. Low pressure. A little crowded but they were very busy. They need more space if they are that busy all the time. Love my 2010 Ford Fusion. Thank you Frank Myers Auto Maxx. More

I went down with my parents to Frank Myers Auto Maxx and they decided to trade their old car for a newer used car. This was the 4th vehicle that my family members have purchased from here. The staff treated they decided to trade their old car for a newer used car. This was the 4th vehicle that my family members have purchased from here. The staff treated my parents first class. I've known Tracy Myers for more than 20 years and even went to high school with him. I highly recommed anyone looking for a car to check out Frank Myers Auto Maxx. More

I recently visited this dealership when they we advertising $15 acquisition fee and take over the payments. When I arrived at the dealership before being shown any cars or speaking with a sales pe advertising $15 acquisition fee and take over the payments. When I arrived at the dealership before being shown any cars or speaking with a sales person they ran my credit. After a 20 minute wait a sales person came and got me. I was then told they had great news for me I qualified for $10,000 and no money down if I had a cosigner. I said I did not. (if I had someone to cosign I would have gone to a new car dealer) I was then told if I put $3015 down I would qualify for the same deal. When I ask what happened to the 15 dollars down and take over the payments I was told that that was a fee and that I would have to make a down payment to show the bank I was serious. I explained that I had 500 dollars to put down. Since the sticker on all their cars says 500 down I didn’t think I would have a problem. I was told by the sails person that he would have to take this to his finance manager. After about ten minutes and hearing him speak with another customer he came back and told me that since it was almost 5 he would have to call me tomorrow. That was over a month ago I still haven’t heard from them and this happened over a month ago. They pulled my credit LOWERED MY SCORE and provided me with bad service. So much for EVERYBODY RIDES! More

My wife and I received quick and courteous service. We have always been satisfied with prompt and quality service at Frank Myers Auto. We highly recommend Frank Myers for both purchasing and service. have always been satisfied with prompt and quality service at Frank Myers Auto. We highly recommend Frank Myers for both purchasing and service. More

Purchased a 2004 dodge stratus 3 months ago been having trouble with this car since second month of purchasing. Check engine light came on was told spark plugs and wires. That did not fix the problem, as s trouble with this car since second month of purchasing. Check engine light came on was told spark plugs and wires. That did not fix the problem, as spark plugs were changed there was oil around the spark plug! Are you serious???? I am a hard working young woman that also attends school and really needed a reliable car! I would never recommend frank automyers to anyone!! More